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Omni Hotels & Resorts · 3 days ago

Group Rooms/Billing Coordinator

Fort Worth, TX

Full-time

Onsite

New Grad, Entry Level

Omni Hotels & Resorts is a renowned hospitality company known for its exceptional guest service. The Group Rooms/Billing Coordinator serves as a crucial link between the Reservations and Finance departments, managing group room blocks and ensuring accurate billing and payment processing for group accounts.

ConsultingEventsFood and BeverageHospitalityResorts

Responsibilities

Manage and maintain group room blocks in the property management system (PMS)

Communicate with group contacts regarding rooming lists, deadlines, and special requests

Monitor pickup reports and ensure accurate room assignments

Coordinate with Sales, Front Desk, and Housekeeping to ensure seamless group experiences

Prepare and distribute group resumes and arrival reports

Generate and review group invoices for accuracy and compliance with contracts

Post payments and reconcile group accounts in the accounting system

Follow up on outstanding balances and maintain proper documentation

Respond promptly to billing inquiries and resolve discrepancies

Qualification

Hotel PMS proficiencyAccounting software proficiencyHospitality experienceAttention to detailCustomer service skillsMultitaskCommunication skillsOrganizational skills