Tiffany & Co. · 2 weeks ago
Coordinator, Internal Client Services
Whippany, NJ, United States
Full-time
Onsite
New Grad, Entry Level
$27.88/hr - $32.80/hrTiffany & Co. is a renowned luxury brand dedicated to crafting exceptional pieces and inspiring clients to celebrate love. The Coordinator, Internal Client Services will oversee sales and support functions for the employee store, manage events, and ensure service excellence while embodying the company's values of diversity, equity, inclusion, and belonging.
JewelryPrecious MetalsService Industry
Responsibilities
Establish relationships with internal clients to drive both in-store and online sales, while ensuring adherence to relevant employee purchase policies
Support private and pop-up event opportunities, delivering in-store experiences in an off-site venue where applicable; support associated logistical planning & requirements
Execute daily operational tasks to drive sales, enabling the store to consistently offer a varied assortment
Demonstrate enthusiasm as a Tiffany brand ambassador, emphasizing hospitality and fostering a welcoming sales environment
Inspire team members to elevate sales and leverage client feedback to coach team members
Deliver client-centric experiences, modeling relevant skills and behaviors, and ensuring the company’s DEIB culture is always preserved
Serve as a lead on the sales floor, coaching team members to deliver excellence, including, but not limited to, familiarity with all relevant products, services, and policies
Optimize merchandise displays, ensuring collections are presented in accordance with internal presentation standards, while abiding by all relevant care and handling protocols
Partner with internal network of resources to optimize processes and applications; identify, troubleshoot, and support resolution of any items impeding sales/service standards
Execute all operational duties with acute efficiency to support sales and maintain exceptional service standards
Manage back of house duties with proficiency, and in accordance with established operational procedure/policy; deposit creation, change fund
Identify and initiate stock replenishment, maintain inventory accuracy across all product categories, and submit monthly sundry reconciliation
Support entry and submission of company Recognition, Donation/Gifting, and VIE program orders, as well as all related client care tasks
Maintain employee assortment in Product Management Application (PMA), ensuring new and existing products are appropriately categorized for optimal online experience
Support and provide coverage for the eStore Client Care Associate, as the business requires; respond to calls and emails with accuracy and in a professional manner
Qualification
Required
Experience in retail or luxury retail or relevant client-related experience (e.g. hospitality)
Flexibility to work non-traditional hours, including days, nights, and weekends
Exemplary verbal and written communication skills
Organized and detail-oriented, problem-solving skills, and decision-making ability
Proficiency with Point of Sales (POS) systems and Microsoft Office suite
Ability to establish client connections and deliver service excellence to a diverse client base, while cultivating an inclusive environment
Preferred
Some college/university
Leadership experience, 2+ years or more
Company
Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones.
Founded in 1837
10001+ employees
H1B Sponsorship
Tiffany & Co. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (20)
2023 (19)
2022 (18)
2021 (25)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-11-25Acquired
1987-05-15IPO
Leadership Team
M
Matthieu Garnier
President & CEO - North America
Christopher Kilaniotis
Senior Vice President Strategic Business Development
Recent News
2026-01-20
2026-01-19
Company data provided by crunchbase