Betty Jean Kerr People's Health Centers · 1 day ago
Office Manager
St Louis, MO
Full-time
Onsite
Mid, Senior Level
4+ years expBetty Jean Kerr People's Health Centers is seeking an Office Manager responsible for supervising and providing day-to-day services related to clinical needs and program requirements. The role involves managing office operations, ensuring compliance, and leading front desk personnel in a healthcare environment.
Hospital & Health Care
Responsibilities
Maintains a professional and high quality service oriented environment at all times
Undertakes full responsibility for ordering all office supplies for the children’s department
Ensures security, integrity and confidentiality of data
Co-ordinate schedules appointments and bookings
Provides assistance in completing registration information for new and annual appointments
Handles all incoming and outgoing mail
Maintains and manages all employee mailboxes
Manages scheduling of conference rooms in children’s building
Oversees the input of DLA20 data in Cimor
Manages compliance of treatment plans and assessments
Manage maintenance reports of transportation vehicles for the Children’s Department
Monitors annuals for children in the outpatient and rehab program
Organizes and managed the grid of all children in the outpatient program
Develop training manual for all front desk personnel
Supervise front desk and records staff at children’s building and 909 building
Oversees the day to day operations of the children’s clinic
Ensures oversight of cleanliness of the facility
Continuously monitors premises to ensure that all safety and sanitation requirements are being maintained
Conducts quarterly audits of medical records for adherence to compliance standards and all necessary documentation on all aspects of community support as it relates to individual clients including the quality of progress notes, initial assessments, service plans, transfers, etc
Leads scheduled staff meetings and develop staff within the program
Demonstrates interest in long term and short term goals and objectives of the company
Other duties as assigned
Qualification
Required
Bachelor's degree in business administration, communications, or a related field
4 years of employment history in mental/behavioral health
4 years of leadership experience
Effective communication skills
Knowledge of the policies, procedures, and regulations of the program to which the employee is assigned
Detailed knowledge of the problems encountered by persons with mental illness in residing in the community and how to access the various community resources available
Aptitudes to develop, coordinate, and evaluate services within assigned program responsibilities
Capability to communicate ideas clearly and effectively to produce clear and concise reports
Provide leadership and guidance to all aspects of front office and HIM staff
Take an active role in monitoring the identification, development, and execution of strategic objectives
Involve, as appropriate, all employees in order to achieve goals
Effective communicate to employees any changes within the department of company to all employees to ensure practice
Handle difficult personnel situations directly, using appropriate discretion and Human Resource advice to show respect for the individual
Champion change and effectively manage the implementation of new ideas
Reinforce team approach throughout functions
Company
Betty Jean Kerr People's Health Centers
People’s Health Centers is committed to providing culturally sensitive quality health care with dignity, respect and compassion, in a high-performance organization staffed by competent professionals grounded in the principles of customer service.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase