NEOGOV · 4 weeks ago
Clinical Navigator (HEART)
Castle Rock, CO
Full-time
Onsite
Entry, Mid Level
$69K/yr - $103K/yr
2+ years expNEOGOV is seeking a Clinical Navigator to support the Douglas County Homeless Initiative. The role involves providing direct engagement, assessment, and support to individuals experiencing homelessness and behavioral health crises, while collaborating with local agencies to implement stabilization resources and long-term housing solutions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Support the Director of Community Services and Assistant Director of Community Services in administering assigned projects
Support and maintain a positive image of the HEART and its mission with the public, community-based partners and within the team
Work in partnership with the Douglas County Sherriff Office, through a co-response model, to respond to community calls regarding homeless and provide support and resources to people experiencing homelessness
Work strategically with local municipalities, law enforcement and the Community Response Team to provide a collaborative response to requests regarding those experiencing homelessness
Partner with the regional homeless system of care to support region wide goals to make homelessness rare, brief and infrequent
Respond to inquiries from, and work with, individuals experiencing homelessness to create goals and a plan of action to exit homelessness, as well as facilitate and support them in their efforts to obtain resources and services
Conduct clinical assessments and psychosocial evaluations using evidence-based tools to identify behavioral health and social service needs
Develop and implement client-centered crisis intervention and safety plans to reduce imminent risk and improve functioning
Provide short-term counseling, de-escalation, and emotional support to individuals in crisis, their families, and caregivers
Coordinate immediate placement and follow-up services with community providers using the strength-based, Wrap-Around philosophy
Function as part of an interdisciplinary team as well as develop and maintain effective relationships with other community professionals
Document all assessments completed, interactions with individuals and families, and any other pertinent information required
Regularly meet with assigned clinical supervisor
Visit camps, parked cars, and other sites where people experiencing homelessness congregate and rest to distribute information on community-based programs and services
Assess situational safety and request appropriate support or provide basic first aid, including but not limited to, CPR or NARCAN
Conduct meetings with landlords and other professionals to facilitate and make available resources and services, including housing, education, mental health, employment, etc
Provide impartial and non-biased consultation, advocacy, and review of an individual's or family’s needs in support of successfully becoming housed
Compile and present data to internal and external stakeholders
Transport clients to obtain resources and services, as appropriate
Maintain a list of resources, services, and eligibility requirements for services available to individuals and families
Gather qualitative and quantitative data from individuals and families regarding services needed and provided
Work with the local navigation team and other regional boards, committees, and groups to accomplish the goals and objectives of the Douglas County Homeless Initiative, including participating and serving on subcommittees as assigned
Effectively and objectively communicate program issues and opportunities to County leadership
Collaborate with other sections, divisions, and departments to ensure consistency in carrying out programs and goals of the County
Provides training and technical assistance related to programs
Presents, writes, edits materials related to assigned programs
Performs other duties as assigned
Qualification
Required
Master's degree in psychology, counseling, or social work required
Must be licensed or pending licensure with supervision (LPC, LMFT, LCSW)
At least 2 years of treatment experience in a mental health setting
Must possess a valid Colorado Driver's License upon hire, with complying insurance
Review of motor vehicle record is required at time of hire and periodically throughout employment
This position requires successful completion of a criminal background check including fingerprinting through a national database
Preferred
Experience in homeless outreach
Experience in homeless systems of care
Experience in criminal justice system
Experience in human service systems of care
Benefits
Medical/Dental/Vision
10 ½ paid holidays each year + a floating holiday
9 hours of paid vacation per month
8 hours of paid sick time per month
Life insurance 1.5 times employee salary at no cost to employee
Short-term and long-term disability at no cost to employee
Mandatory retirement – defined contribution of 8% - matched at 8%
Annual performance reviews with potential for an increase
Dental, vision, accident/critical illness insurance
Tuition reimbursement
Employee training
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase