Group Product Manager, Customer and Dealer Experience jobs in United States
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John Deere · 1 week ago

Group Product Manager, Customer and Dealer Experience

John Deere is focused on addressing the challenges of a growing world by investing in technology and people. The Group Product Manager for Customer and Dealer Experience will define product vision and strategy, lead product development, and ensure effective communication and collaboration among stakeholders to enhance customer and dealer experiences.

ConstructionIndustrial ManufacturingMachinery ManufacturingManufacturing
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Comp. & Benefits
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Responsibilities

Define and communicate the product vision and strategy for JDF’s customer and dealer experiences across the globe
Ensure quantitative and qualitative research and analysis is at the core of what drives our roadmaps and delivery
Lead the creation and deployment of a portfolio of product development use cases which are enabled through our platform capabilities
Work closely with internal stakeholders (IT, analytics, business teams, product teams) and enterprise partners to deliver connected experiences, which delight our customers and dealers with seamless design, and use
Monitor, measure, and communicate progress continuing beyond delivery, into utilization and ongoing refinement
Drive go-to-market strategies and product introductions
Mentor and develop product management talent

Qualification

Product managementCustomer researchData-driven decision makingAgile delivery processFinancial lending platformsAnalytical skillsStakeholder engagementMaster's degreeArtificial Intelligence (AI)Microsoft CopilotProblem-solving skillsDecision-making skillsTeam leadershipCommunication skills

Required

5 or more years of experience in product management or customer research & analytics
5 or more years of experience in managing complex cross-functional initiatives
Excellent analytical, problem-solving, and decision-making skills
Ability to communicate complex analytical insights in a manner which is clearly understandable by business partners
Ability to influence and engage stakeholders at all levels
Proven experience in leading teams
Ability to travel up to 25% based on business needs
Bachelors Degree in Analytics, Data Science, Information Technology, Engineering, or equivalent related work experience

Preferred

5 or more years of experience managing global teams
4 or more years of experience leading cross functional teams
Experience in financial lending platforms is a plus
Experience with Agile delivery process
Demonstrated success in driving data drive product management to realize outcomes
Proven track record
Master's degree in data and/or business preferred
Strong understanding of Artificial Intelligence (AI) and hands-on experience using Microsoft Copilot to enhance productivity and innovation

Benefits

Flexible work arrangements
Highly competitive base pay and performance bonuses
Savings & Retirement benefits (401K and Defined Contribution)
Healthcare benefits with a generous company contribution in the Health Savings Account
Adoption assistance
Employee Assistance Programs
Tuition assistance
Fitness subsidies and on-site gyms at specific Deere locations
Charitable contribution match
Employee Purchase Plan & numerous discount programs for personal use

Company

John Deere

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John Deere is a manufacturing company that designs and produces lawn, garden, electric, agriculture, and construction equipment.

Funding

Current Stage
Public Company
Total Funding
$2B
2025-01-16Post Ipo Debt· $2B
1978-01-13IPO

Leadership Team

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John May
Chairman of the Board of Directors and Chief Executive Officer
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Pierre Guyot
Senior Vice President John Deere Power System
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Company data provided by crunchbase