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CFS · 2 days ago

Accounts Receivable (AR) Specialist

Byron Center, MI

Full-time

Onsite

Entry, Mid Level

$45K/yr - $58K/yr

2+ years exp

CFS is seeking a detail-oriented and customer-focused Accounts Receivable (AR) Specialist to support daily cash application, credit card processing, and collections activities. This role involves working closely with Customer Service and management to ensure timely receipt of payments while maintaining strong customer relationships.

Human ResourcesStaffing Agency

Growth Opportunities

Hiring Manager

Kyle Barricklow

Responsibilities

Obtain and review bank details, including Lockbox and ACH activity

Deposit checks received via mail using a check scanner

Accurately record and post cash transactions in P21

Prepare and report equipment deposit payments

Research, troubleshoot, and resolve cash application issues and discrepancies

Assist Customer Service with processing customer credit card payments using SLIMCD software

Report and record credit card transactions in the accounting system

Investigate and resolve credit card discrepancies in a timely manner

Work directly with customers, Customer Service, and various levels of management to resolve payment issues

Manage customer billing and payment activity through customer portals, including Coupa, Ariba, Taulia, and other custom portals

Follow up on past-due accounts while maintaining positive customer relationships

Monitor and respond to a high volume of customer emails daily

Answer incoming phone calls and assist customers with payment-related inquiries

Greet walk-in visitors as needed

Qualification

Accounts Receivable experienceCash applicationERP systems (P21)Customer payment portalsCredit card processingExcel skillsAttention to detailCommunication skillsOrganizational skillsProblem-solving skills