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Filevine · 1 day ago

Site Reliability Engineer (AI Forms Platform)

United States

Full-time

Remote

Mid Level

3+ years exp

Filevine is forging the future of legal work with cloud-based workflow tools. They are seeking a Site Reliability Engineer (SRE) to build and maintain the production infrastructure for a new, mission-critical forms engine, ensuring high availability and implementing security controls.

Artificial Intelligence (AI)Document ManagementLegal TechProject ManagementSaaSSoftware

Responsibilities

Infrastructure as Code: Architect and deploy secure, scalable infrastructure using Terraform, CloudFormation, or similar tools to support the new Forms Platform

Availability & Uptime: Ensure the platform meets strict SLA requirements for enterprise clients, minimizing downtime and "P1 incidents"

Observability: Implement comprehensive monitoring, logging, and alerting (Datadog, New Relic, etc.) to provide deep visibility into AI model performance and system health

Security & Compliance: Design architecture that aligns with SOC standards and ensures proper handling of PII/PHI data and audit trails for model outputs

Release Engineering: Build and maintain efficient CI/CD pipelines to support the "tapering" of legacy systems and the rapid deployment of new features

Incident Response: Lead incident response efforts for the Forms Platform and conduct post-mortems to drive continuous improvement

Automation: Aggressively automate manual operations tasks using scripting (Python/Go) and AI tools to reduce toil

Qualification

AWSAzureInfrastructure as CodeCI/CD pipelinesSecurity best practicesScripting in Python/GoKubernetes/DockerAgile/ScrumAI AdaptabilityCommunication skills