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Blattner · 1 month ago

IT Intern - Help Desk l

Avon, MN

Internship

Onsite

Intern

$18/hr - $22.50/hr

Blattner Company is a leader in renewable energy solutions with over 115 years of construction experience. They are seeking an IT Intern to provide helpdesk support, assist with user onboarding, and manage ticketing systems.

EnergyRenewable Energy

H1B Sponsor Likely

Responsibilities

Provides end user and project site helpdesk phone support

Initial end user support for desktops, laptops, peripherals, mobile devices, and software

Logs user tickets with detailed troubleshooting steps completed

Assists other IT staff with deployment of patches and other software/OS updates via an automated tool or script when required

Serves as the primary IT contact for helpdesk support calls across the entire end user environment

Monitors helpdesk email, tickets & phone line and provides IT support and resolution to end users via the phone

Coordinates day to day help desk ticketing system and works with IT staff to provide end user solutions

Strives to provide first call resolution for all end users

Assists when required with user on-boarding and off-boarding process including AD user account setup and device configuration

Qualification

Helpdesk supportTicketing systemTroubleshootingDevice configurationCommunication skills

Required

Pursuing a two-year post-secondary degree in Information Technology or related field

Preferred

Previous experience using a ticketing system preferred

Benefits

100% employer paid HDHP insurance premiums for employees

401(k) with company match

HSA and FSA options

Dental and Vision insurance

Education Assistance (Tuition Reimbursement)

Work/Life balance

Employee/Family focused culture

Gym on site

And more!

Company

Blattner

Glassdoor3.6

Blattner is an industry renewable energy infrastructure solutions provider to the renewable energy industry.

Founded in 1907

Avon, Minnesota, USA

5001-10000 employees

https://www.blattnercompany.com

H1B Sponsorship

Blattner has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (1)