DoorDash · 1 day ago
Strategic Partner Manager I
United States
Full-time
Remote
Mid Level
$56K/yr - $94K/yr
3+ years expDoorDash is a technology and logistics company focused on empowering local economies. The Strategic Partner Manager I will manage and grow relationships with SMB restaurant partners, helping them improve performance and expand their partnership with DoorDash.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Manage and grow merchant partnerships: Own a book of SMB restaurant partners across your region while meeting revenue and retention goals
Drive merchant performance: Lead quarterly business reviews (QBRs) that highlight wins, identify gaps, and outline opportunities for growth
Reduce churn and drive expansion: Proactively identify risk, recommend DoorDash products, and guide merchants toward expansion opportunities
Optimize operations with data: Use internal data and unit economics to evaluate daily operations and recommend improvements
Present strategic recommendations: Explain forecasted revenue growth and propose customized sales packages that improve performance and brand perception
Collaborate cross-functionally: Partner with Product, Operations, Sales, and Support teams to deliver a seamless and high-quality merchant experience
Qualification
Required
3+ years of experience in account management, post-sales, customer success, or a related client-facing role
Proven ability to drive customer satisfaction, retention, and product adoption through a merchant-first approach
Strong analytical skills with experience building data-driven recommendations and client-facing QBRs
Comfort managing multiple stakeholders, timelines, and priorities across a book of business
Experience working with sales and productivity tools such as Salesforce, Outreach, Sales Navigator, and Google Workspace
Strong communication skills and the ability to build trusted relationships with small to mid-sized market merchants
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business Insider
2026-01-07
2026-01-07
Funders Club
2025-12-31
Company data provided by crunchbase