Arch Insurance Group Inc. · 9 hours ago
Account Manager, A&H
United States
Full-time
Remote
Mid Level
$62K/yr - $84K/yrArch Insurance Group Inc. is a company that promotes progress and inspires its clients, employees, investors, and communities. The Account Manager plays a key role in managing and retaining a portfolio of Accident & Health clients, ensuring exceptional service delivery throughout the policy lifecycle and maintaining strong relationships with clients and brokers.
FinanceFinancial ServicesInsurance
Responsibilities
Serve as the primary point of contact for assigned A&H clients and brokers
Advise partners how to best utilize Arch products and how to position within their portfolios
Demonstrate how to effectively maximize Arch technology and further educate on Arch products and our value proposition
Track, monitor and report on various partner performance and identify areas for improvement and growth via product cross-sell and further business development
Build and maintain strong, trust-based relationships to ensure high client satisfaction and retention
Conduct regular client check-ins, including renewal meetings, performance reviews, and program updates
Coordinate account implementation, enrollment, and onboarding activities
Track and resolve service issues related to billing, eligibility, claims, policy changes, and compliance
Prepare and deliver customized reporting packages, including utilization, claims summaries, and performance metrics
Maintain a solid understanding of Accident & Health products such as Group Accident, Supplemental Health, Hospital Indemnity, Travel Accident, Disability, and Specialty Risk programs
Stay informed on industry trends, regulatory developments, and competitor offerings
Ability to effectively educate clients and brokers on product features, coverage terms, and program performance
Qualification
Required
Bachelor's degree in business, insurance, healthcare administration, or related field (or equivalent experience)
Account management experience in the Accident & Health, employee benefits, or broader property/casualty insurance
Strong understanding of A&H product lines and insurance concepts
Excellent communication, relationship-building, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in CRM systems and Microsoft Office Suite
Experience working for an insurance carrier, MGU/MGA, TPA, or benefits brokerage
Active Life & Health insurance license (or willingness to obtain)
Experience with enrollment platforms, claims systems, or broker management tools
Benefits
Multiple medical plans plus dental, vision and prescription drug coverage
Competitive 401k with generous matching
PTO beginning at 20 days per year
Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
Basic Life and AD&D Insurance
Short and Long-Term Disability
Paid Parental Leave of up to 10 weeks
Student Loan Assistance
Tuition Reimbursement
Backup Child and Elder Care
Company
Arch Insurance Group Inc.
Arch Insurance Group Inc., a division of Arch Capital Group Ltd. (ACGL), is a market-leading specialty insurer.
Founded in 2002
1001-5000 employees
H1B Sponsorship
Arch Insurance Group Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (18)
2023 (10)
2022 (10)
2021 (8)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Rebecca Raisley
Vice President of Business Development
Valerie Turpin
Division President - Property and Marine
Recent News
MarketScreener
2025-07-16
Company data provided by crunchbase