Aritzia · 1 day ago
Digital - Manager, Customer Enablement
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $150K/yrAritzia is a growing company focused on understanding and advocating for its customers. As the Manager of Customer Enablement, you will lead the execution and operationalization of the Customer Data Platform, driving customer-centric experiences and supporting enterprise programs like loyalty and customer insights.
E-CommerceFashionLifestyleRetailWeb Design
Responsibilities
Execute the strategic and technical enablement of the Customer Data Platform (CDP), including the selection, implementation, and operationalization of customer data solutions
Collaborate with stakeholders to maximize the business’s ability to execute customer-centric use cases by turning strategic objectives into technical specifications for the CDP, empowering teams to deliver data-driven experiences
Establish and enforce enterprise-wide standards for data governance, including ingestion protocols, identity resolution, data quality, and segmentation logic, ensuring compliance, scalability, and integrity across all customer data assets
Define and track KPIs for customer engagement, conversion, and loyalty programs
Drive organizational adoption of customer programs and tools through training, change management, and cross-functional stakeholder engagement
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience
Qualification
Required
Bachelor's degree in Business, Marketing, Data Analytics, or related field (MBA preferred)
Deep hands-on experience with CDPs, CRM platforms, and marketing automation tools, ideally in a technical product management capacity
Ability to translate business concepts (e.g., CLV, loyalty tiers) into data models, segmentation logic, and identity graphs
Strong focus on speed to market, process efficiency, and enabling business teams to operate with agility and autonomy
Strong understanding of omnichannel retail and customer lifecycle management
Proven ability to manage cross-functional initiatives, driving measurable outcomes through collaboration stakeholders across Marketing, Digital, Technology, and Data & Analytics even to deliver measurable outcomes
A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
The ability to collaborate fluently with cross-functional partners
A commitment to quality and investing in results that add value to the business
Benefits
Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.
Company
Aritzia
Aritzia is an innovative women’s fashion boutique that cherishes design and quality, offering beautiful clothes and accessories.
Founded in 1984
5001-10000 employees
H1B Sponsorship
Aritzia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$924.81MKey Investors
Berkshire Partners
2022-11-14Post Ipo Secondary· $77.4M
2021-05-13Post Ipo Secondary· $91M
2019-03-08Post Ipo Secondary· $329.63M
Leadership Team
Jennifer Wong
Chief Executive Officer
B
Brian Hill
Founder & Executive Chair
Recent News
Business Insider
2026-01-03
Financial Post
2026-01-03
MarketScreener
2025-12-24
Company data provided by crunchbase