First National Bank · 2 days ago
Bank Teller/Customer Service Representative
Rapid City, SD
Full-time
Onsite
New Grad, Entry LevelFirst National Bank is a family-owned bank dedicated to providing exceptional service and innovative banking solutions. The Bank Teller/Customer Service Representative role involves processing transactions, ensuring customer satisfaction, and promoting the bank's products and services.
BankingFinanceFinancial Services
Responsibilities
Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
Make sales referrals, suggest alternate channels and cross-sell products and services
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers’ issues and provide relevant information
Performs other duties as assigned
Qualification
Required
High School diploma or greater required
Experience handling cash transactions and working with systems
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Sick, and Holiday time
A competitive 6% 401k match
And more!
Company
First National Bank
FIRST NATIONAL BANK is offering banking products and services for checking, savings, personal & business loans.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase