Mouser Electronics ยท 4 months ago
Global Service Product Owner
Mansfield, TX, United States
Full-time
Onsite
Entry, Mid Level
2+ years expMouser Electronics is an award-winning global distributor of semiconductors and electronic components. They are seeking a Global Service Product Owner to create product strategies, collaborate with teams, and manage the product lifecycle to enhance customer experiences.
ElectronicsManufacturingSemiconductor
No H1B
U.S. Citizen Only
Responsibilities
Create the product strategy for external and internal customer experiences
Learn stakeholder strategy, tactical approaches, priorities, requirements, and business process
Collaborate with all applicable teams to provide a mix of business and technical direction on systems, design, development, testing, and deployment
Coordinate User Acceptance Testing for application enhancements and help maintain controlled procedures
Communicate issues and status of User Acceptance Testing to project Stakeholders
Partner with appropriate Systems team to coordinate delivery of work and deployment of projects and platforms
Establish open and timely communication with interested parties, stakeholders, and sponsors
Develop a strong Mouser business acumen and use it with each assignment
Must be seen as an advocate for customers and internal users
A team player who represents the company and Sales Operations team in a professional manner
Establish and maintain effective relationships with internal and external contacts
Utilize organizational skills to document, categorize, prioritize, provide easy access to information, and timely follow-up
Detailed and thorough in work habits with multi-tasking ability
Manage the entire product lifecycle from planning, execution, and delivery
Define product requirement documents based on subject matter knowledge and expertise
Build and maintain a strong Customer Service business acumen with complete knowledge of systems and tools available in the marketplace
Develop and communicate program vision and feature roadmap
Ability to meet business goals and collaborate with scrum teams to ensure delivered solutions continuously provide value
Contribute to establishing product goals and review metrics to help identify opportunities and deliver successes
Research and identify new opportunities for Mouser to innovate on behalf of our customers, employees, and suppliers
Demonstrate the initiative to spend time with all levels of users
Qualification
Required
Create the product strategy for external and internal customer experiences
Learn stakeholder strategy, tactical approaches, priorities, requirements, and business process
Collaborate with all applicable teams to provide a mix of business and technical direction on systems, design, development, testing, and deployment
Coordinate User Acceptance Testing for application enhancements and help maintain controlled procedures
Communicate issues and status of User Acceptance Testing to project Stakeholders
Partner with appropriate Systems team to coordinate delivery of work and deployment of projects and platforms
Establish open and timely communication with interested parties, stakeholders, and sponsors
Develop a strong Mouser business acumen and use it with each assignment
Must be seen as an advocate for customers and internal users
A team player who represents the company and Sales Operations team in a professional manner
Establish and maintain effective relationships with internal and external contacts
Utilize organizational skills to document, categorize, prioritize, provide easy access to information, and timely follow-up
Detailed and thorough in work habits with multi-tasking ability
Manage the entire product lifecycle from planning, execution, and delivery
Define product requirement documents based on subject matter knowledge and expertise
Build and maintain a strong Customer Service business acumen with complete knowledge of systems and tools available in the marketplace
Develop and communicate program vision and feature roadmap
Ability to meet business goals and collaborate with scrum teams to ensure delivered solutions continuously provide value
Contribute to establishing product goals and review metrics to help identify opportunities and deliver successes
Research and identify new opportunities for Mouser to innovate on behalf of our customers, employees, and suppliers
Demonstrate the initiative to spend time with all levels of users
Exhibits strong analytical and organizational skills with the ability to manage multiple departmental activities
General understanding of project management tools, software development lifecycle, and problem solving
Produce documentation including mockups, flowcharts, and other process diagrams
Ability to manage multiple projects and priorities
Demonstrates a positive attitude toward self and others
Ability to set and track goals
Exhibits problem solving, negotiation, and teaching skills
Interacts effectively with individuals and groups inside and outside the organization
Excellent verbal and non-verbal communication skills with people at all levels of the company
Strong ability to work in teams with a collaborative interpersonal style
PC Experience in a Microsoft Windows environment, proficient with internet, e-mail, Salesforce, Microsoft Word, Excel, PowerPoint, Outlook, and other software
Able to work with minimum supervision and make independent judgements
Able to use, read, and interpret spreadsheets, printed reports, and terminal screens
Able to type data and use PC for extended periods of time
4 year degree from college or university in the business or project management field, or 2 years' experience with written process, project management, and reporting in a corporate environment; or equivalent combination of education and experience
Benefits
Competitive pay and benefits
Business casual dress environment
Company
Mouser Electronics
Mouser Electronics is a global distributor of semiconductors and electronic components. It is a sub-organization of Berkshire Hathaway.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Glenn Smith
CEO - Chief Executive Officer
Kristin Schuetter
Senior Vice President, Products
Recent News
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