Audio Visual Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

Tekgence Inc · 1 day ago

Audio Visual Technician

Tekgence Inc is seeking an Audio Visual Technician to provide AV support. The role involves troubleshooting video conferencing issues, processing service requests, and ensuring maximum uptime for video conferencing environments and event services.

BankingRetailSupply Chain Management
check
H1B Sponsor Likelynote
Hiring Manager
Varun Goel
linkedin

Responsibilities

Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Pexip CVI, Microsoft Teams Rooms, and Poly Endpoints, Zoom video conferencing
Troubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues
Process service requests within the Video and Event Services area
Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms
Schedule, setup, and disconnect video conferences for internal and external meetings
Work with 3rd party vendors to troubleshoot issues and perform root cause analysis
Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services
Conduct equipment audits including c-suite spaces

Qualification

Video infrastructure knowledgeCisco CUCMZoom video conferencingTroubleshooting skillsSoft skills

Required

Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Pexip CVI, Microsoft Teams Rooms, and Poly Endpoints, Zoom video conferencing
Troubleshoot and resolve video conferencing and event service incidents, including RMA's, and hardware/software issues
Process service requests within the Video and Event Services area
Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco WebEx Meetings and Webinar, and other industry-standard meeting platforms
Schedule, setup, and disconnect video conferences for internal and external meetings
Work with 3rd party vendors to troubleshoot issues and perform root cause analysis
Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services
Conduct equipment audits including c-suite spaces

Company

Tekgence Inc

twittertwittertwitter
company-logo
We accelerate business transformation by solving complex technology, business and talent challenges.

H1B Sponsorship

Tekgence Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (24)
2023 (30)
2022 (44)
2021 (32)
2020 (48)

Funding

Current Stage
Late Stage
Company data provided by crunchbase