HP · 1 day ago
Account Operations Manager
Vancouver, Washington, United States of America
Full-time
Onsite
Mid Level
$116K/yr - $150K/yr
4+ years expHP is a leading technology company, and they are seeking an Account Operations Manager to manage the operational business relationship of mid-sized to large domestic accounts. The role involves conducting complex operational analyses, acting as a point of escalation for operational issues, and preparing performance reviews with customers.
ComputerConsumer ElectronicsHardwareIT InfrastructureSoftware
Responsibilities
Manages the operational business relationship of mid- size to large domestic accounts; serves on account team
Conducts and reviews highly complex operational analysis
Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements
Represents the customer/partner needs and provides business requirements to projects of moderate to high complexity
Prepares and runs operational performance reviews with the customer/partner and supports improvement plans
Consults and advises on operational matters of medium complexity to internal clients at peer levels and above
Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase
Qualification
Required
First-level university degree or equivalent experience; may have advanced university degree
Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement or financial management
Typically 1-2 years of experience supporting large accounts
Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required
Developing consulting, negotiation and influence skills
Solid understanding of core HP businesses and the revenue cycle
Superior research and analytical skills
Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
Demonstrated project management skills such as planning, execution and implementation
Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements
Proven ability to establish and maintain good relationships with external customers/partners on peer level and one level above
Basic financial and business acumen
Ability to identify and implement customer-specific process improvements
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
Company
HP is a manufacturer and seller of personal computers, printers, computer hardwares, and business solutions.
10001+ employees
H1B Sponsorship
HP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (193)
2024 (187)
2023 (190)
2022 (200)
2021 (178)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$5.25BKey Investors
U.S. Department of CommerceBerkshire Hathaway
2025-04-14Post Ipo Debt· $1B
2024-08-27Grant· $50M
2022-04-06Post Ipo Equity· $4.2B
Leadership Team
Alex Paranicas
Senior Director, Corporate Strategy
Andrew Bolwell
Chief Disrupter and Global Head of HP Tech Ventures
Recent News
2026-01-07
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-07
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