Viva Senior Living · 4 days ago
Receptionist
Baldwinsville, NY
Part-time
Onsite
New Grad, Entry Level
$16.50/hr - $16.50/hrViva Senior Living is a company focused on providing quality care for residents. They are seeking a part-time Receptionist to manage guest interactions, assist with visitor inquiries, and maintain a welcoming environment while adhering to health and regulatory standards.
Hospital & Health Care
Responsibilities
Receive guests and visitors, having them sign in
Assist visitors in finding resident rooms
Answer telephone and takes messages (to include caller’s name, telephone number, time, and date of call), respond to requests, forward information to other staff members
Announce appointments and arrivals to appropriate staff
Type memos, correspondence, reports, and other documents as requested
If requested, sort mail and distribute appropriately to mailboxes, residents, and departments
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis
Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
Assemble and maintain admission and information packets
Keep front desk and lobby area neat and organized
Perform any other duties assigned by Business Office Manager or Executive Director
Other duties as assigned
Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights
Report any occupational exposures to blood, body fluids, infectious materials, and or hazardous chemicals in accordance with facility policy
Report work related injuries and illnesses immediately to your supervisor
As a condition of employment, complete all assigned training and skills competency
Participate in all life safety and emergency drills and trainings
Fulfill responsibilities as assigned during implementation or activation of the facility’s emergency plan
Assists with evacuation of residents in an emergency situation
Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications
Report non-compliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel
Protect residents from abuse and cooperate with all investigations
Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator
Report any retaliation or discrimination to the Human Resource Director and the Compliance Officer
Fulfill individual responsibility to report any suspicion of a crime to law enforcement and the state agency
Performs other duties as requested
Qualification
Required
Must possess, at a minimum, a high school diploma or a GED
Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights
In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.)
Must adhere to Viva Senior Living's attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook
Must be able to read, write, speak and understand English
Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones
Must adhere to all facility policies and procedures
Must provide annual verification of a negative TB skin test
Must be able to move intermittently throughout the workday
Must be able to cope with the mental and emotional stress of the position
Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met
Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet
May be necessary to assist in the evacuation of residents during emergency situations
Company
Viva Senior Living
Find the extraordinary in the everyday.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase