Help Desk Technician jobs in United States
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Belcan ยท 1 day ago

Help Desk Technician

positionMilwaukie, OR
timeFull-time
remoteOnsite
seniorityMid Level
money$28/hr - $34/hr
date3+ years exp

Belcan is seeking an IT Help Desk Technician to support their technology needs. The role involves installing, configuring, and maintaining PCs, providing end user support, and troubleshooting hardware and software issues.

Enterprise SoftwareIndustrial EngineeringProject ManagementSoftwareTechnical Support
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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Install, configure, maintain, and monitor company PCs
Provide end user support for all local and web-based applications
Troubleshoot hardware and software problems pertaining to desktop and notebook PCs
Decommission older computers, including DOD hard drive wipes and detailed tracking
Follow and document standard departmental procedures
Follow 5S guidelines to keep organized
Reports directly to the IT Manager
Interact with Manufacturing, Quality, Engineering, Purchasing, Accounting, Contracts and HR
Response to User Requests/Issues and problems (Timeliness & rating)
Complete ongoing projects in a timely manner

Qualification

Microsoft operating systemsOffice 365User profile migrationMicrosoft certificationsCompTIA certificationsApplications programmingDatabase administrationCommunicatorOrganizedMulti-task

Required

High school diploma/GED
3-5 years of experience in the field of Information Technology or related area
Proficiency with all Microsoft workstation operating systems
Knowledge of standard office applications, especially Office 365
Experienced with user profile migration (PC Refresh) on Windows PCs
Knowledge of applications programming & database administration
Good Communicator
Organized
Ability to multi-task

Preferred

Microsoft and/or CompTIA certifications preferred

Company

Belcan

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Belcan is a engineering services company offering design, manufacturing, and IT solutions for aerospace, defense, automotive, and more.
dateFounded in 1958
location
Cincinnati, Ohio, USA
people-size5001-10000 employees
web-link
http://belcan.com

H1B Sponsorship

Belcan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (1)
2022 (4)
2021 (7)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-06-10Acquired

Leadership Team

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Dave Brandel
President & COO, Engineering Solutions
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David Moya
DIRECTOR OF OPERATIONS
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