ServBeyond Solutions LLC · 2 days ago
Growth Operations Manager
Rockville, MD
Full-time
Hybrid
Senior Level, Lead/Staff
$130K/yr - $140K/yr
8+ years expServBeyond Solutions is a mission-driven team supporting federal, state, and commercial clients with innovative IT services. They are seeking a Growth Operations Manager to provide operational, analytical, and content support for business development and marketing efforts, ensuring effective customer engagement and pursuit decisions.
Cloud Data ServicesInformation TechnologySoftware
Responsibilities
Support preparation for customer briefings, demos, and capability discussions, including agenda development, talking points, demo coordination, and leave-behind materials
Assist in tailoring briefing materials to specific agency missions, customer personas, and procurement contexts
Coordinate input from technical SMEs, partners, and leadership to ensure meetings are well-prepared and outcome-oriented
Conduct ongoing research on active and emerging opportunities in the pipeline using sources such as SAM.gov, GovTribe, agency portals, and public forecasts
Monitor and comb opportunity portals for Sources Sought, RFIs, Draft RFPs, and market research notices
Evaluate agency forecasts, budget signals, and procurement trends to identify near- and mid-term growth opportunities
Summarize findings in clear, executive-friendly formats that inform capture and pursuit decisions
Enter new and maintain existing opportunity records in the SharePoint Pipeline
Prepare structured pursuit assessments and market research summaries that help leadership determine whether to engage on an opportunity
Build concise cases for pursuit that outline customer need, strategic fit, competitive landscape, and ServBeyond relevance
Support early capture activities by gathering background on incumbents, partners, customer priorities, and acquisition posture
Provide editing and white-glove support to proposal volumes to improve clarity, compliance, tone, and consistency
Help build and maintain proposal templates, boilerplate content, and reusable artifacts aligned to ServBeyond’s value proposition
Assist, as needed, with resume formatting, key personnel write-ups, and capability statement development
Ensure proposal and capture materials reflect a consistent narrative, win themes, and brand voice
Remain abreast of industry events, conferences, agency days, and networking forums relevant to ServBeyond’s target markets
Track where ServBeyond should have strategic representation (attendance, sponsorship, speaking, or partner engagement)
Support pre- and post-event preparation by developing briefing notes, talking points, and follow-up summaries
Support content creation for growth-related materials, including thought leadership snippets, capability highlights, and customer-facing messaging
Assist with social media and external content development (e.g., LinkedIn posts, event announcements, milestone highlights) to ensure consistency in messaging
Help align external communications with ServBeyond’s positioning, priorities, and growth narrative
Qualification
Required
8+ years of experience in Government Contracting, with exposure to BD, capture, proposals, or growth operations
Working knowledge of federal procurement processes, including RFIs, Sources Sought, forecasts, and competitive positioning
Ability to understand and articulate customer agency missions, stakeholder relationships, and GovCon dynamics
Strong writing, editing, and synthesis skills; able to turn complex inputs into clear, professional outputs
Highly organized, detail-oriented, and comfortable managing multiple workstreams in parallel
Proficient with common GovCon tools and platforms (e.g., SAM.gov, GovTribe, SharePoint, Microsoft Office)
Preferred
Experience supporting digital services, IT modernization, CX/contact centers, ServiceNow, or enterprise platforms
Prior experience supporting small to mid-sized GovCon firms in growth or operations roles
Familiarity with proposal color reviews, compliance checks, and capture planning activities
Comfort working in fast-moving, growth-oriented environments with evolving priorities
Benefits
Health, Dental, Vision, and Life Insurance
15 days paid time off
10 Paid Holidays
401(k) with employer contributions
Professional development opportunities
Company
ServBeyond Solutions LLC
ServBeyond Solutions is focused on delivering services that support the critical missions of our Government customers.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase