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NEOGOV · 2 days ago

Public Service Manager

City Hall - 7232 E Main Street, Reynoldsburg

Full-time

Onsite

Senior Level

$44.14/hr - $58.74/hr

5+ years exp

NEOGOV is seeking a Public Service Manager for the City of Reynoldsburg, a full-time management position reporting directly to the Public Service Director. The role involves managing public/private projects, assisting in budget development, overseeing Right-of-Way permits, and ensuring high standards of customer service within the Public Service Department.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

The Public Service Manager assists the Public Service Director while performing a variety of functions within the Public Service Department

The Public Service Manager assists in managing both public/private projects throughout the City to ensure that they comply with all city standards and are completed in a timely manner

Communicates with residents/property owners, as needed

Provides weekly updates, as needed, to the Public Service Director and the City’s Development team

Coordinates regular progress meetings throughout the duration of the project until the project, including final punch list and walkthrough, has been formally accepted by City Council

Schedules final one year warrant punch list walk through and close out

The Public Service Manager also performs the following functions:

Assisting with the development of the Public Service Department’s annual budget

Reviews all Right-of-Way (R/W) permits and oversees said projects through completion

Reviews, evaluates and implements special grant agreements to confirm utilization of all funding sources and coordinates grant reimbursement request with the City’s Finance Department

Represents the City at various meetings and functions, as needed

Assists with various Public Service-related programs including the National Pollution Discharge Elimination System (NPDES) Phase II: Capacity, Management, Operations and Maintenance (CMOM); R/W permitting and enforcement and other special projects or events

Assists the Public Service Director with the annual street maintenance program, sidewalk replacement and leisure trail improvement projects

In consultation with the Public Service Director, develops and ensures customer service and operational standards are maintained at a high level; monitors, evaluates and identifies opportunities for improving customer service delivery methods and procedures

Performs other related duties, as assigned

Qualification

Civil EngineeringConstruction ManagementPublic Service ManagementGIS SoftwareProject ManagementCustomer ServicePublic Presentation SkillsTechnical Report Writing

Required

Bachelor's degree &/or Associates degree in major coursework related to the duties of the position. Such related majors include City and Regional Planning, Civil Engineering, Construction Management or a related field

Five (5) years of progressive responsible experience in working with staff engaged in development, civil engineering and/or public service work or the equivalent education and experience that would provide the necessary knowledge, skills and abilities required of the position

Municipal experience

Valid Ohio Driver's License and the ability to maintain insurability under City's vehicle insurance policy