Addus HomeCare ยท 4 days ago
Home Care Service Coordinator
Hermitage, PA
Full-time
Onsite
Entry Level
2+ years expAddus HomeCare is a company specializing in care and daily living assistance. They are seeking a Service Coordinator to assist the Area Manager in day-to-day operations of local operations, ensuring compliance with regulations and supporting staff coordination.
Hospital & Health Care
Responsibilities
Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies responsible for the health, welfare, and safety of clients
Responsible for updates and compliance with state regulation changes through the direction of the Area Manager
Responsible for answering calls that come into the office. You must possess proper phone etiquette and customer service skills
Responsible for coordinating pre-employment requirements for new employees
Assist with interviews
Responsible for scheduling orientation and performing orientation in the absence of the Area Manager
Ensure the compliance of employees with state regulations
Ensure adequate staff education and evaluations
Assist with referrals and inquiries of the programs the agency provides services for and participates with
Responsible for maintaining email account and correspondence
Ensure the accuracy of public information materials and activities
Responsible for scheduling caregiver assignments and client coordination of assignments on a daily/monthly basis
Maintain ongoing liaison between management, personnel, service coordination agencies, and clients
Assist with organizational needs of office
Enforce policies for all agency administrative functions
Represent the agency at community functions and professional organizations
Market the agency to area resources
Works 'on-call' for scheduling substitutions and new cases during the hours the office is closed
Performs other duties as assigned
Qualification
Required
Must complete the agency's employment process
Must be at least 18 years of age
2 Years of Customer service experience required
Must exhibit mature, responsible behavior, and understand consumer confidentiality
Must be able to follow directions, and work as a team
Must have reliable transportation to, and from assignments
Preferred
Human Resources (Recruiting) experience preferred
Benefits
Medical, Dental and Vision Benefits
Continued Education
Monthly Bonus
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Company
Addus HomeCare
Addus HomeCare is one of the nation's largest and fastest growing providers of personal home care and support services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Poff
Chief Financial Officer
Brad Bickham
President and Chief Operating Officer
Company data provided by crunchbase