Customer Identity & Access Management Technical Advisor jobs in United States
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IHG Hotels & Resorts ยท 6 days ago

Customer Identity & Access Management Technical Advisor

positionAtlanta, GA
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$59K/yr - $150K/yr
date8+ years exp

IHG Hotels & Resorts is seeking an experienced CIAM Technical Advisor to secure guest identity and prevent fraud within the CIAM landscape. This role focuses on advising strategy, security, and implementation of CIAM solutions, ensuring compliance with industry standards, and enhancing fraud detection and prevention capabilities.

HospitalityHotelRestaurants

Responsibilities

Collaborate with cross-functional teams (security, architecture, engineering, fraud, compliance) to develop CIAM roadmaps and deliver secure, scalable identity solutions
Provide technical advisory and hands-on implementation for CIAM strategy, fraud prevention, and risk-based authentication
Work across multiple business and technical partner relationships to implement security best practices, industry regulations (GDPR, CCPA), and business objectives
Design, architect and implement the modernization of access management for our guests, partners, and API solutions, with particular focus on user experience
Drive the adoption of modern authentication mechanisms (OAuth 2.0, OpenID Connect, FIDO2, WebAuthn) to improve security and user experience
Develop custom scripts and integration connectors to support identity workflows and data synchronization between CIAM platforms and downstream applications
Design, architect and implement anti-fraud technologies across multiple areas including credit card and account registration
Work to improve the resiliency and scalability of our platform ecosystem with support partners
Support Decentralized Identity (DID) and self-sovereign identity initiatives for improved user control and compliance

Qualification

CIAMSAP CDC (Gigya)OAuth 2.0OpenID ConnectFraud managementRisk-based authenticationSAMLIdentity governanceCryptographic principlesBot mitigationTechnical advisoryUser experience focusCollaboration

Required

8+ years in IAM, CIAM, or security roles with a focus on fraud prevention
Deep knowledge of OAuth, OIDC, SAML, and identity-proofing mechanisms
Strong background in fraud detection, bot mitigation, and risk-based authentication
Understanding of cryptographic principles, token security, and identity governance frameworks
Demonstrated ability to align CIAM security with business needs and compliance requirements

Preferred

Experience with SAP CDC (Gigya) is preferred, CIAM platforms like Okta, Ping, Auth0, or ForgeRock are considered

Benefits

Paid time off
Medical/dental/vision insurance
401K
Impressive room discounts across our many properties
Recharge days
Volunteering days throughout the year

Company

IHG Hotels & Resorts

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IHG Hotels & Resorts is a global hotel company with the mission of providing True Hospitality for Good.
dateFounded in 2003
location
Windsor, Windsor and Maidenhead, GBR
people-size10001+ employees
web-link
https://www.ihgplc.com/

Funding

Current Stage
Late Stage

Leadership Team

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Elie W. Maalouf
Chief Executive Officer
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Dana Shefsky
Head of Customer and Partner Experience
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Recent News

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Company data provided by crunchbase