Apply on Employer Site

Assurant · 4 days ago

Internal Communications Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$86K/yr - $144K/yr

8+ years exp

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. The Internal Communications Manager serves as a strategic partner to leaders and employees, providing guidance on internal communications initiatives and fostering engagement through impactful communication projects.

Customer ServiceFinanceFinancial ServicesInformation TechnologyInsurance

Responsibilities

Build strong partnership with senior leaders in assigned business and functional areas

Working with senior leaders, craft messaging that supports business objectives, change initiatives, and cultural priorities

Provide counsel on communication strategies for organizational programs and transformation efforts

Create and execute strong and effective communications plans in support of key internal initiatives

Ensure plans are aligned with communications activities taking place across organization, in collaboration with other communications team members and other business partners

Track, analyze and report metrics, using this information to continually adjust and refine communications activities

Develop an enterprise mindset, looking for opportunities to leverage plans and activities across multiple employee groups and working collaboratively across the full communications organization, including international and external teams

Develop and maintain technical proficiency in using communications tools and channels in both conventional and creative manners

Develop communications materials with a quality mindset, ensuring proper use of templates and company style, with a consistently high level of attention to detail

Proactively identify and implement AI tools in support of work, maintaining an attitude of continuous exploration and improvement

Deepen knowledge across business, including all business units

Develop strong knowledge of key priorities and strategic goals for assigned functions

Develop understanding of employee experience, particularly across assigned areas, allowing for more targeted and effective communications plans and activities

Qualification

Internal communications experienceStrategic thinkingProject managementTechnical proficiencyAI tools experienceCommunicatorOperational mindsetCreative flairMicrosoft SuiteAttention to detailWriting expertise

Required

Bachelor's degree or comparable work experience, preferably in corporate communications

8+ years of experience in internal communications for a large, global organization

Strategic thinker

Strong communicator

Operational mindset

Curious and inquisitive

Technical proficiency with communications tools

Experience using AI tools, including specifically for communications projects

Proven writing / storytelling expertise

Project management

Strong attention to detail

Creative flair

Experience with Microsoft Suite of tools, including SharePoint, Teams, Viva Engage, and Copilot

Preferred

Experience partnering with Marketing and Creative Services to create and execute robust internal campaigns in multiple media in support of new or existing initiatives

Experience working in insurance or financial services industry