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NEOGOV · 3 days ago

Court Operations Manager (Assistant Director of Domestic Violence Division) (State Funded)

Miami, FL

Full-time

Hybrid

Lead/Staff, Director/Executive

$67K/yr - $67K/yr

4+ years exp

NEOGOV is seeking a Court Operations Manager for the Domestic Violence Division of the Eleventh Judicial Circuit of Florida. The Assistant Director will oversee the operations of the civil case management unit, supervising staff and ensuring effective delivery of case management services to support timely case disposition.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Supervises the case managers in their duties, keeping them current on changes in the law and changes in procedures

Handles the duties of the case managers in their absence to ensure that all cases in that section are being addressed in a timely manner, including covering branch court calendars and caseloads when case managers are on leave

Prepares case managers schedules and ensure the Civil Injunction Hearings are properly staffed

Trains new staff on all matters pertinent to case management: legal procedure and statutes, practices, and protocols, as well as an overview of the systems used in and out of court

Completes performance evaluations, beginning of review period performance plans, and position descriptions for the Domestic Violence case managers

Approves timesheets for Domestic Violence case managers

Monitors and reviews new legislation, case law, rules and other mandates requiring procedural and/or administrative changes and implements required changes

Addresses court related questions/issues/specialized crisis calls presented by the staff, judiciary, and outside agencies

Performs general case management functions: attends court hearings, reviews and evaluates cases; drafts court orders; arranges time-sharing; calculates child support; assists in the scheduling of judicial events; performs criminal background checks; conducts legal research and advises judges of substantive and procedural changes in the law

Monitors, tracks, and coordinates community resources for referral of victims, children and offenders to counseling/treatment programs and monitors compliance with terms and conditions of court orders to prepare for and schedule related judicial proceedings

Assists self-represented litigants in person, by telephone, via Zoom, and correspondence, providing case status and procedural information in accordance with rules of family and civil procedures, related laws, and statutes

Prepares for and case manages civil compliance, civil contempt, and criminal contempt calendars

Assists with the preparation and updating of the Continuity of Operations Plan (COOP) Manual

Performs a variety of administrative duties to assist and support the director with the functions and operations of the division as a whole which may include such tasks as: preparation of the yearly budget submission, yearly judicial certification, and local requirements for the Executive Office

Assists with updating forms/court orders, the creation and maintenance of bench book/staff training manuals and storing up-to-date information in SharePoint

Works on projects outside the scope of immediate case management: requests from Division Director, Administrative Judge, outside agencies, etc

Attends ongoing AOC trainings for supervisors and Division trainings; travels to different conferences for the Division and/or Circuit

Participates in local community councils and workgroups to exchange information, solve problems, and coordinate services

Attends Domestic Violence Division Judges, Judicial Assistant, Court Operations, Coordinating Council meetings and meetings with outside partners with Director, or in Director’s absence

Performs related work as required

Qualification

Supervisory experienceCase managementCourt proceduresMicrosoft OfficeLegal researchEffective communicationIntegrityConfidentialityRelationship building

Required

Graduation from an accredited college or university with a Bachelor's degree in business administration, public administration, psychology, criminology, social work, law or related fields

Four (4) years of related professional experience

Two (2) years of supervisory experience

Working knowledge of laws, court rules, procedures and policies, legal documents, and legal factors pertaining to the court of assignment

Knowledge of the organization, operation, function, and jurisdiction of the court of assignment

Knowledge of the calendaring procedures in the court of assignment and of modern techniques of case management

Knowledge of modern office practices and procedures

Knowledge of personal computer software – Microsoft Outlook, Word, Excel, and Zoom

Ability to communicate effectively in writing, orally and through presentations

Ability to understand and follow oral and written instructions

Ability to make work decisions in accordance with laws, regulations, and departmental policies and procedures

Ability to accurately maintain a variety of complex records

Ability to establish and maintain effective working relationships with the judiciary, court administration personnel, and other private and public agency staff

Ability to work with minimal supervision and recognize and establish work priorities

Ability to handle sensitive matters with integrity and confidentiality

Ability to operate standard office equipment including personal computers and word processing and data entry applications for case management

Ability to work effectively with the public and handle individuals who are under stress with courtesy, tact, and patience