Customer Service Representative - Mexico Remote jobs in United States
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ResultsCX · 1 day ago

Customer Service Representative - Mexico Remote

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

ResultsCX is a company dedicated to providing exceptional customer service and is seeking a Customer Service Representative. In this role, you will deliver outstanding customer experiences, resolve complaints, and promote products and services for clients.

Customer ServiceOutsourcingRetailService Industry

Responsibilities

Providing clear, concise, and thoughtful instructions
Answering customer questions and providing helpful solutions
Promoting products and services for our clients
Resolving customer complaints with fast, friendly, and courteous service
Consistently deliver a positive and world class customer experience via phone, web chat or email
Provide detailed summaries of customer calls in our CRM Database
Collaborate with leadership to improve our Customer Experience

Qualification

Communication skillsBasic computer navigationTyping 25 words per minuteThrive in dynamic environmentPositive attitudeWork ethic

Required

High school diploma or GED
Ability to type 25 words per minute
Basic computer navigation skills and strong communication skills
Positive attitude, strong work ethic and ability to thrive in a dynamic environment
Strong communication skills
An Intel or AMD PC/ laptop running Windows 10 operating system with a minimum of 4 GB of RAM (NO Mac, Chromebook, Tablet or Smartphone)
Minimum processor speed of 2.0 GHz with dual core processing and at least 4 Logical Processor Core
At least 1GB hard drive space free on C: drive for company applications
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
At least 2 free USB Ports for headset and Web Cam
Ability to connect directly to the internet service provider modem with an Ethernet cable, WIFI is not acceptable
Dedicated workspace in your home that is free of background noise and distractions
2 dedicated computer monitors minimum 13 inches or larger
Sound/Audio support
Ethernet Port must be built -in to computer
A VoIP USB Headset with microphone

Benefits

Medical Law Benefits
Employee Performance Incentives
Frequent Employee events, games and parties
Healthcare Benefits – Medical
Paid Training
Career Growth Opportunities
Flexible work schedule options

Company

ResultsCX

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Glassdoor3.3
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ResultsCX is a provider of customer experience management services.
dateFounded in 1990
location
Fort Lauderdale, Florida, USA
people-size10001+ employees
web-link
https://resultscx.com

Funding

Current Stage
Late Stage
Total Funding
$22.87M
Key Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity

Leadership Team

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Rajesh Subramaniam
MD & CEO
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Recent News

Business Wire
AI Transforming Contact Centers into Growth Engines
2025-10-31
Business Wire
ResultsCX Named 'Major Contender' in Everest Group's Customer Experience Management Services PEAK Matrix® Assessment 2025, Americas
2025-10-17
Morningstar.com
ResultsCX Wins Gold in 2025 Brandon Hall Excellence Awards for Successful Implementation of ERIN
2025-09-23
Company data provided by crunchbase