USAJOBS · 2 weeks ago
PRIVATIZED HOUSING RESIDENT ADVOCATE
Altus AFB, Oklahoma, USA
Full-time
Onsite
Entry, Mid Level
$90K/yr - $116K/yr
1+ years expThe USAJOBS company is part of the Department of the Air Force, and they are seeking a Privatized Housing Resident Advocate for the Installation Vice Wing Commander. The primary purpose of this position is to advocate for military members and their families in privatized housing, addressing complex housing-related issues and concerns.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Actively advocates for military members and their families residing in Privatized Housing who are seeking solutions to complex housing-related issues, concerns and unresolved needs
Tracks and analyzes complex resident concerns to identify recurring issues and trends, to increase the efficiency and effectiveness of the resident advocacy program, and to evaluate the impact to the Installation Commander's goals and future plans regarding the privatized housing program
Represents the Installation Wing Commander across a variety of installation and functional area organizations to include the Resident Council
Qualification
Required
U.S. Citizenship Required
Males must be registered for Selective Service, see www.sss.gov
This posn is subject to provisions of the DoD Priority Placement Program
Disclosure of Political Appointments
Work occasionally requires travel away from the normal duty station on military or commercial aircraft as well as travel in the local area by motor vehicle
May occasionally be required to work other than normal duty hours
Personal data to which the incumbent has access are controlled by the Privacy Act of 1974 and must be safeguarded appropriately
Must be able to obtain and maintain a secret security clearance
A valid motor vehicle operator's license is required to drive an automobile to and from housing units, on and off base
This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing
Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems
Knowledge of effective privatized housing principles, techniques, and tools required to review, evaluate and make recommendations on independently resolving complex housing issues
Comprehensive knowledge and understanding of qualitative and quantitative skills for resolving issues or concerns identified by housing residents and their dependents regarding their leased privatized family housing
Knowledge of pertinent privatized housing laws, regulations, policies and precedents that affect the advocacy program
Knowledge to plan, schedule, conduct and facilitate projects and studies to evaluate and recommend ways to improve the productivity of work operations associated with privatized housing
Knowledge of command organizational structure and its supporting elements and programs, missions, policies, goals and philosophies to include knowledge of process to assess tenant complaints regarding maintenance response times and adequate completion of maintenance requests that meet the installation goals
Knowledge of process improvement techniques such as benchmarking, metric/statistical analysis and data analysis to project future trends
Skill to develop innovative and feasible solutions to complex issues in which the boundaries are broad and difficult to determine in advance
Skill in applying analytical and evaluative methods and techniques to a broad range of functional areas related to privatized housing
Ability to accommodate and resolve diverse and often conflicting opinions to make responsive decisions and select a course of action in a fast paced environment
Ability to communicate effectively, both orally and in writing
Ability to conduct briefings and workshops; ability to create effective marketing materials and to present information to senior leadership
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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