Service Support Tech 2 jobs in United States
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MKS Inc. · 1 day ago

Service Support Tech 2

positionWilmington, MA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$15.18/hr - $28.19/hr
date2+ years exp

MKS Inc. is a company focused on providing technical support and service solutions. The Service Support Technician will diagnose and repair customer products, ensuring they meet original specifications and customer satisfaction.

Enterprise SoftwareInformation TechnologyManufacturing
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H1B Sponsor Likelynote

Responsibilities

Performing repairs to subassembly level
Interfacing with various departments as necessary to meet customer requirements
Make adjustments as required, to return instruments to original specifications
Completing and maintaining data records on instruments returned for service
Maintaining standards and test equipment required to accomplish the tasks listed above

Qualification

Mechanical EngineeringElectronic EngineeringStandard tools proficiencyPC applications experienceSchematic readingData recordingProblem-solving

Required

A.S. Mechanical or Electronic Engineering, or equivalent Technical/Vocational Training
2+ years of related experience
Proficient in the use of standard tools and test equipment
Ability to reason through problems/issues and resolve them to the customer's satisfaction using information and tools available
Ability to read and understand schematics, assembly drawings, and test/calibration procedures
Record test data, diagnose failures and analyze this information
Experience with PC based applications to include Microsoft Office package and email
Job requires working in a class 10,000 cleanroom

Company

MKS Inc.

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Glassdoor3.8
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MKS enables technologies that transform our world.
dateFounded in 1961
location
Andover, Massachusetts, USA
people-size10001+ employees
web-link
https://www.mks.com

H1B Sponsorship

MKS Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (5)
2022 (8)
2021 (6)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$4.97B
2024-05-13Post Ipo Debt· $1.37B
2023-10-03Post Ipo Debt· $3.6B
1999-03-30IPO

Leadership Team

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John T.C. Lee
President & Chief Executive Officer
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H
Hossein Zarrin
Director of Product Marketing
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Recent News

MKS Inc.
MKS Inc. Named One of America’s Most Responsible Companies
2025-12-04
MKS Inc.
MKS Inc. to Participate in Nasdaq 53rd Investor Conference
2025-12-01
BNN Bloomberg
Market Outlook: Nasdaq weakness signals more volatility ahead for markets
2025-11-08
Company data provided by crunchbase