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Abbott · 1 day ago

Brand & Service Design Senior Manager

Illinois, United States

Full-time

Hybrid

Senior Level, Lead/Staff

$129K/yr - $259K/yr

10+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. As the Brand & Service Design Senior Manager, you will shape the brand experience across various touchpoints and lead a team of designers to deliver cohesive, human-centered brand and service experiences.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

Lead high-impact projects from concept to execution, ensuring design excellence across brand and service experiences

Manage and grow a multidisciplinary team of brand, service, and content designers, fostering a culture of creativity, collaboration, and continuous learning

Evolve our brand system to be more expressive, flexible, and scalable, while keeping it cohesive across all channels

Collaborate with designers, cross-functional partners, and vendors to provide design direction and ensure brand alignment and cohesion

Build smart systems, including guidelines, libraries, and workflows that enable scalable, high-quality brand execution

Partner with marketing, product, and customer service to create experiences that align with our strategy and connect with people

Continuously raise the bar for execution, sweat the details, and innovate brand expression as marketing and customer service evolve

Qualification

Brand design leadershipGraphic DesignVisual CommunicationFigmaAdobe Creative SuiteCommunication skillsStrategic thinkingCreative talent developmentHealthcare experienceTeam management

Required

Bachelor's or Master's degree in Graphic Design, Visual Communication, or a related field

Minimum of 10 years of relevant work experience, with at least 5 years in a brand design leadership role

Preferred

Portfolio demonstrating strong visual thinking, bold creative ideas brought to life across formats and channels, and business impact

Experience leading designers and developing creative talent

Fluency in tools like Figma, Adobe Creative Suite

Refined aesthetic sensibility paired with a bold, distinctive creative perspective

Strong communication and storytelling skills to influence across levels and disciplines

Experience with software design for brand, service, and product experience

Ability to synthesize insights from patients, providers, and internal teams to inform design decisions

Business acumen and strategic thinking to align design with organizational goals and market dynamics

Demonstrated experience shaping ways of working with in-house cross functional teams, fostering strong collaboration and alignment

Experience in the healthcare and health technology space is a strong plus

Benefits

Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

An excellent retirement savings plan with a high employer contribution

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.