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Vail Health · 1 day ago

High Acuity Services Supervisor

Edwards, Colorado, United States

Full-time

Onsite

Mid, Senior Level

$102K/yr - $141K/yr

3+ years exp

Vail Health is a leading mountain healthcare system providing exceptional care to patients. The High Acuity Services Supervisor oversees programming and compliance for behavioral health programs, ensuring high-quality care and managing staff while directly providing patient services.

Health CareHospitalMedicalNon ProfitOncologyTherapeuticsWellness

Responsibilities

Oversees all aspects of the Intensive Outpatient Program, including intake processes, curriculum development, program evaluation, and staff management

Ensures ACT and CSP program fidelity, including coordination of services, documentation, compliance, and delivery of appropriate patient care

Identifies and implements strategies to grow both programs in alignment with community needs and organizational goals

Provides direct care to patients in IOP, CSP, and ACT programs including but not limited to handling a caseload of patients, running groups, and providing clinical oversight

Provides direct patient care at the IBH program at Colorado Mountain Medical including responding to all communication, warm handoffs, and working with behavioral contracts for patients with high utilization/substance use disorder (SUD)

Directly supervises IOP staff and lead coordination for CSP and ACT staff and provides oversight or collaboration for those delivering group programming

Provides task supervision for interns within the integrated behavioral health program and IOP/ACT/CSP and IBH programs

Ensures all programming meets local, state, and federal regulations, as well as internal policies and accreditation standards

Monitors documentation and chart compliance to maintain program integrity and funding requirements

Collects and analyzes program data to inform quality improvement initiatives

Audits charts for stabilization programming to include intensive outpatient program and Colorado Client Assessment Record (CCARs) in support of requests from the Data Systems Department

Provides coverage for the crisis team as needed, supporting timely and effective patient interventions

Rotates in supervisory consult for overnight evaluation coverage

Operates as primary contact point for doctoral intern rotation within integrated behavioral health, offering training on utilization of the electronic health record, and lead onboarding for introductions and rounding

Facilitates same-day referrals and warm handoffs in the integrated behavioral health program

Builds and maintains relationships with community partners, medical providers, case coordinators, and care coordinators

Participates, leads, and documents multidisciplinary meetings to integrate services and address patient needs holistically

Participates in or facilitates critical incident debriefs due to environmental disasters, community tragedies, or loss

Leads therapeutic options restraint training for the Edwards Community Health Campus to include scheduling, facilitation and certification requirements

Performs clinical assessments and screenings for the Vail Health Behavioral Health Innovation Center

Maintains a caseload of acute patients as determined by clinician specialty

Qualification

Program ManagementStaff SupervisionBehavioral Health ExperienceIntensive Outpatient Program (IOP)Assertive Community Treatment (ACT)Clinical AssessmentsCrisis InterventionQuality AssuranceData AnalysisTraining FacilitationCommunity EngagementCollaborationCommunication Skills

Required

Three years post-licensure in a behavioral health discipline required

Demonstrated experience in program management, staff supervision, and service delivery in high-acuity behavioral health settings required

Current, unrestricted licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Psychologist in the State of Colorado

Current, valid Colorado driver's license, with ability to pass Vail Health's Department of Motor Vehicle Report, required

Master's or Doctoral degree in psychology, social work, marriage and family therapy, or a related behavioral health field required