Apply on Employer Site

HCA Healthcare · 1 day ago

Clinical Liaison South Atlantic Division

Charleston, SC

Full-time

Hybrid

Senior Level

5+ years exp

HCA Healthcare is an organization that prioritizes investment in its team members. The Clinical Liaison serves as a strategic resource between hospitals and post-acute providers to improve patient outcomes and support value-based care objectives.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Responsible for assisting in the development a network of post-acute network providers/agencies to support the TEAM program

Informs local teams of preferred provider network selection criteria and assists local team by utilizing the criteria to develop their networks within TEAM markets

Ensure regulatory provisions and HCA compliance and privacy policies are adhered to including but not limited to the following: Referrals Sources, HCA Gifts policy, Entertainment policy, Educational Funding from Vendors, Vendor Relations, Patient Discharge Planning

Provides regular onsite visits to post-acute providers/agencies to build relationships and establish expectations of quality of care

Works to actively and quickly resolve interagency conflicts to positively impact patient outcomes and hospital throughput. Manages behaviors through influence and relationship, acting as a high-level negotiator to resolve complex operational and clinical issues that impact acute throughput and network integrity

Gathers and continuously monitors relevant data regarding all post-acute facilities and agencies and the changing dynamics within the market (e.g., new facility openings, competitor performance, regulatory changes)

Engages with the hospital case management leaders/teams to assist in difficult patient placement based on capabilities within the local post-acute provider/agency arena

Presents quality monitoring metrics about the hospital and post-acute care providers/agencies to the Division VP and Dir of CM, hospital directors, hospital leadership, and post-acute providers/agencies at a regular cadence to ensure collaboration, high quality patient care and transparency

Coordinates, promotes and provides educational opportunities for the benefit of the hospital’s patients, which strengthen key stakeholder’s knowledge and further support quality of care and hospital throughput

Lead initiatives to standardize best practices in care transitions and patient handoffs across hospitals and PAC providers. Facilitate regular interdisciplinary meetings to ensure alignment on clinical protocols, documentation requirements, and shared goals to reduce variations in care and improve overall patient experience

Develop and strengthen collaborative relationships with Division and Hospital Leaders, Physician Providers, and Post-Acute Care leaders to advance the care of our patients

Actively encourage collaboration and possess excellent interpersonal skills

Deliver information in a clear, concise and compelling manner

Deliver targeted and actionable communications that invites two-way professional communication. Adjust messages appropriately by audience

Excellent personal computer skills (MS Outlook, MS Office, Excel, EMR, 3M, Iodine and other related software)

Independently take proactive steps toward problem resolution

Complete all mandatory and assigned education by established deadlines

Qualification

Case ManagementPost-Acute CareHealthcare ComplianceData AnalysisInterpersonal SkillsBachelor's DegreeProblem ResolutionMS OfficeEMR SoftwareCommunication Skills

Required

Bachelor's degree in nursing, therapy, social work or healthcare related field

5+ years of experience in acute and/or post-acute care continuum

3+ years of experience in Case Management

75% Travel to the facilities within the division

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees