KeyBank · 5 months ago
Key Wealth Systems Administrator
Brooklyn, OH
Full-time
Hybrid
Senior Level
$56K/yr - $85K/yr
7+ years expKeyBank is a financial institution seeking a Wealth Systems Administrator to ensure smooth day-to-day operations of their systems within Key Wealth Management. The role involves system administration, troubleshooting, and collaboration with various teams and vendors to maintain compliance and enhance system efficiency.
Banking
Responsibilities
Maintain high level system administration for Key Wealth applications, platforms and networks
Troubleshoot and resolve issues that may arise, partnering with Key Technology and Operations as required to report and resolve issues
Possess expert-level knowledge on Key Wealth workflows per applicable application, system, and/or platform and be able to proactively anticipate issues before they arise
Onboard customers and internal/external users onto applications, systems, platforms and integrating new applications and systems into the existing Key Wealth technology environment; must partner with Key Technology and Operations for all facets of this activity
Develop materials on system environments, modernization and share best practices with the teams and user bases
Work closely with Key Wealth Compliance, Operations (front/middle/back), Finance, and Risk Management teams to ensure best practices are adhered to
Parter with third party vendor firms to ensure all governance, risk and compliance activities are managed to regulatory standards; includes learning and embracing the use of KeyBank’s enterprise GRC system
Perform vendor management activities in and around the GRC system, including risk and controls, oversight, administration
Responsible for business continuity planning related to assigned applications and systems
Write project documentation, including statements of scope, detailed business requirements, deliverables, and plans
Key participation in the creation of project testing plans and test scripts; facilitate client/user acceptance testing
Continuously monitor system performance and identifying areas for improvement, including gathering input/feedback from the user base. This includes optimizing system resources, troubleshooting performance issues, and helping to implement solutions to enhance system efficiency.4
Provide training and support to end-users on system usage, best practices, and troubleshooting common issues
Ensure that Key Wealth Systems comply with relevant regulations and standards. This includes maintaining accurate documentation of system configurations, changes, and procedures
Work closely with other KeyBank teams, including corporate procurement, legal, and technology roles like network administrators, developers, security specialists, to ensure seamless integration and operation of systems
Must be a self-starter with ability to build working relationships and ability to work effectively with various office locations
Continually build knowledge and capabilities within the industry segment and stay abreast of competitive trends
Assist with attracting a quality workforce, i.e., recruiting activities, as assigned
Demonstrate the Key Values: Teamwork, Respect, Accountability, Integrity, and Leadership
Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key
Qualification
Required
Bachelor's Degree Undergraduate Degree in Business (Accounting, Finance, Business Admin, Economics, etc.)
Strong understanding of wealth management businesses: system usage, connectivity, and workflow; system configuration and administration; system modernization, workflow design and changes; operations and regulatory reporting requirements
Quantitative mindset – understands issue resolution and can filter/adapt information to differing roles
Strong team player with a positive can-do attitude and desire to be part of a close-knit group operating in an intensive and challenging work environment
Knowledge of onboarding customers and internal/external users into the existing environment
Exceptional critical thinking and problem-solving ability
Hands on experience with system support techniques, data analysis, and coding
Preferred
A minimum of 7 years of system, end user application support, operational processing, and data coding experience within a financial institution
Company
KeyBank
At KeyBank we’ve made a promise to our clients that they will always have a champion in us.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Gorman
Chairman, Chief Executive Officer, and President, KeyCorp
Holly Santoro
Executive Administrator to the Chairman & CEO
Recent News
2023-08-28
Company data provided by crunchbase