Christian Louboutin · 1 day ago
Associate Client Advisor, Scottsdale
Scottsdale, AZ
Full-time
Onsite
Entry Level
$39K/yr - $42K/yr
2+ years expChristian Louboutin is a global luxury brand leader known for its iconic shoes and leather goods. The Associate Client Advisor is responsible for providing outstanding customer service, building client relationships, and achieving sales targets while maintaining a luxurious in-store atmosphere.
E-Commerce
Responsibilities
Meets or exceed sales targets and KPIs, contributing to the overall growth of the boutique
Diversifies selling abilities through all product categories
Maintains a deep knowledge and understanding of industry trends, general leather good construction and materials, as well as proprietary Christian Louboutin product knowledge
Demonstrates an entrepreneurial spirit in setting and achieving sales goals, showing a proactive and self-driven approach to success
Promotes and encourages Special Order Program to achieve goals set by Special Orders Departments in Paris
Acts as a team player, fosters a positive and collaborative atmosphere within the store, and supports colleagues to achieve collective sales success
Acts as a brand ambassador in and out of the store and create genuine relationships with clients. Ability to work an 8-hour shift while wearing our product
Creates a welcoming, luxurious, and client-centric in-store atmosphere that reflects our brand’s core values and beliefs
Resolves customer inquiries and concerns promptly and professionally
Builds and nurtures lasting genuine relationships with clients by offering personalized service and follow-up communication. Explores and discovers their personalized needs and details about their journey into the Louboutin world and shares highlights with the boutique management team
Uses storytelling to create a unique experience and brings the client into the Louboutin World
Achieves outreach goals and utilize CRM tools for product launches, holidays, events, and in store experiences. Participates in corporate outreach, gifting initiatives, and client experiences
Leverages clienteling techniques to identify and capitalize on opportunities for repeat business and referrals
Acts as a brand ambassador to assist and encourage department store employees through the selling ceremony
Utilizes company applications to create a seamless experience for the client (ex: Loubilink and order management system)
Assists in daily store operations, including inventory management, visual merchandising, and stock replenishment
Maintains store cleanliness and organization to create a visually pleasing and organized store appearance
Ensure ringing accuracy across both Christian Louboutin and department store operating systems
Proficiency in the department store POS and operating system
Handles all cash desk operations as they pertain to the department store, including large sums of cash
Qualification
Required
Bachelor's degree required
2 + years of experience in Sales or similar role
Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility
Comfortability with speaking to diversified clientele
Must be able to perform the physical elements of the job, including, but not limited to, carrying boxes, standing, and using a step ladder. The time frame during which the employee will engage in physical activity, and the weight of the items that will need to be carried, in connection with this role may vary, but applicants for this job should be comfortable with lifting 10-30 lbs. and standing for increments of two hours at a time. The foregoing is an essential function of the role. The successful applicant must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable an employee with a disability to perform the essential functions of their job, absent undue hardship
Adheres to company policy and confidentiality
Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable
Exudes a 'no task is too big or too small' attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity
Versatile; embraces change and is consistently able to develop and adapt to the needs of the business
Driven to learn and grow
Grasps new concepts quickly, prioritizes efficiently and is organized
Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills
Strong follow up, follow through and attention to detail to ensure deadlines are met
Strong knowledge of computer systems/programs
Attention to detail accompanied by a strong understanding of the importance to protect the Christian Louboutin business strategies and plans
Proven leader; consistently a top seller with a desire to grow
Ability to communicate (both written and oral) effectively with clients, coworkers and management; follows professional presentation
Ability to handle large sums of money, deposits, and all cash desk operations
Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend, holiday and call-in shifts
Preferred
Ideal candidate has work experience in medium sized multinational company or luxury business
Additional language fluency is a plus
Benefits
Commissions
Overtime
Discretionary bonus
Health insurance
Retirement savings
Paid leaves of absence
Company
Christian Louboutin
Christian Louboutin is an online store for elegant women's footwear, followed by men's collections.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$641.13MKey Investors
EXOR N.V.
2021-03-08Private Equity· $641.13M
Leadership Team
clement de cazotte
CFO, the Americas
Recent News
AstuteAnalytica India Pvt. Ltd.
2025-12-02
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