Sedgwick · 1 week ago
Client Liaison
Kokomo, IN
Full-time
Onsite
Senior Level
6+ years expSedgwick is a leading claims management services company that focuses on supporting clients facing unexpected challenges. The Client Liaison role involves assisting clients with HR or union issues related to claims, resolving complex cases, and representing clients in health and welfare discussions.
BankingInsuranceRisk Management
Responsibilities
Assists the client and client's management team with HR or union issues regarding client's claimants; tracks and documents contacts
Follows up and resolves high exposure and difficult claims or HR/union representative issues
Represents the client in health and welfare issues during committee meetings
Provides problem solving and conflict resolution with client
Sets expectations with client
Works on special projects and with work groups including claim intake, case management and quality review
Performs other duties as assigned
Supports the organization's quality program(s)
Qualification
Required
Six (6) years of related experience or equivalent combination of education and experience required
In-depth knowledge of client company disability plans and claims management
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Preferred
Bachelor's degree from an accredited college or university preferred
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
H1B Sponsorship
Sedgwick has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (4)
2022 (9)
2021 (14)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
Company data provided by crunchbase