Story Cannabis · 2 days ago
Shift Supervisor
Forest Park, OH
Full-time
Onsite
Entry, Mid Level
1+ years expStory Cannabis is a vertically integrated company on a mission to shift the cannabis narrative and create a positive impact. As a Shift Supervisor, you will lead daily operations, ensure exceptional customer experiences, and support your retail team in providing outstanding service and maintaining store standards.
Alternative MedicineCannabisHealth Care
Responsibilities
Serves as a resource for questions or issues from staff and customers
Oversee onboarding for all new retail associates
Assists with tracking of daily and monthly inventory
Assist with restocking the sales floor with cannabis and non-cannabis products
Open and close the store as needed
Assist the Management team
Provide exceptional customer service in accordance with established standards
Develop and maintain rapport with our customers, vendors, service providers and staff
Recommend, select, and help locate the proper product for customers, depending on their individual needs
Explain the effects of different types of cannabis to customers and patients clearly and effectively
Ensure strict controls to protect organizational assets at the direction of management
Set up and break down display cases per company standard
Ensure phone calls and online orders are addressed in a timely manner
Maintain cleanliness of the store, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization
Maintain a positive work environment conducive to trust and respect
Maintain strict confidentiality in compliance with HIPAA guidelines
Perform other related work as required
Qualification
Required
Minimum High School Diploma or G.E.D equivalent required
1+ years of supervisory or team lead experience in a retail, hospitality, or cannabis environment
Proficiency with POS systems and basic computer applications
Must be over 21 years of age
Can legally work in the United States - all documentation required
Excellent customer service and communication skills
Must have a valid State-Issued ID or U.S. Passport
Must have reliable transportation
Must have no scheduling restrictions
Employment offers are contingent upon successful completion of all pre-employment background checks
Must have the ability to push, pull, or lift a minimum of 50 pounds
Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods
Preferred
Marijuana knowledge strongly preferred
Benefits
Paid time off (PTO) including 8 paid holidays per year*
Medical Insurance, which includes a 100% company paid option for employees*
Dental Insurance, which includes a 100% paid option for employees*
Vision Insurance, which includes a 100% paid option for employees *
401k retirement savings plan*
Company paid Short-Term & Long-Term disability*
Company paid Life Insurance*
Employee Assistance Program (EAP)
Employee referral program
Commuter benefits*
Product discounts
Additional compensation incentives (tips, bonuses, etc.)
Company
Story Cannabis
Story Cannabis offers cannabis products and services, focusing on patient education and community engagement.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Sporos Capital Partners
2022-10-27Private Equity
Leadership Team
Jason Vedadi
Founder and CEO
Recent News
2025-04-13
Company data provided by crunchbase