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Northwell Health · 1 day ago

Supervisor, Financial Services (Hybrid)

2 Huntington Quad, Melville, NY, 11747, US

Full-time

Hybrid

Mid, Senior Level

4+ years exp

Northwell Health is seeking a Supervisor for their Financial Services department. The role involves supervising and coordinating staff and daily operations to ensure proper registration, verification, authorization, billing, and collection of patient services.

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Responsibilities

Promotes Financial Services department goals by selecting, motivating, and training capable team members

Leads the activities of assigned Financial Services team members by communicating and providing guidance toward achieving department objectives

Supervises daily operations and oversees the activities of registration, verification, authorization, billing, and collection of patient services

Acts as a primary liaison to all payors, patients, patient accounts, clinicians, and/or other practice areas; ensures proper billing and follow-up; collaborates with the Patient Accounts to optimize billing flow

Advises management of systemic issues and high risk/high exposure situations; recommends solutions; develops and implements policies and procedures to facilitate registration, verification, authorization, billing, and collection activities to maximize operational efficiency

Supervises, hires, trains, disciplines, and evaluates staff

Ensures performance appraisals are completed in a timely manner; trains new employees on departmental policies and procedures, as well as, processes and systems, including but not limited to, Rehabilitation Tool-Kit (RTK), ZirMed and IDX

Informs staff of changes in policies, procedures, processes and systems, as well as, new insurance regulations

Maintains daily workflow in order to expedite processing while ensuring quality care and customer service

Maintains attendance, payroll records, and processing of time-off requests

Performs department audits to ensure compliance with regulatory standards and payor requirements; prepares and monitors statistical, quality improvement and staffing reports

Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions

Qualification

Financial Services ManagementBillingCollectionRegulatory ComplianceLeadership ExperienceTeam TrainingCustomer Service

Required

Associate's Degree required, or equivalent combination of education and related experience

4-6 years of relevant experience and 0-2 years of leadership / management experience, required

Company

Northwell Health

Glassdoor3.9

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

Founded in 1997

Manhasset, New York, USA

10001+ employees