Nordstrom · 1 day ago
Shoe Care Specialist - Fashion Place
Nordstrom is a leading fashion retailer, and they are seeking a Shoe Care Specialist to provide outstanding customer service. The role involves performing shoe care tasks, shining shoes, and maintaining organized service standards while meeting productivity goals.
E-CommerceFashionRetail
Responsibilities
Perform and complete Shoe Care tasks according to Nordstrom guidelines and service standards
Ensure the shine stand is organized and ready to deliver on customer expectations
Shine shoes; provide consultation on care of shoes and minor repair on shoes
Utilize store technology to answer phones, check out customers and properly record customer information
Meet department and individual productivity goals
Communicate supply needs in a timely manner to manager
Maintain accurate records of shoe care transactions and record tips daily
May flex into other shoe stock and cleaning tasks when needed
Qualification
Required
Basic math, organization, and written communication skills
Previous shoeshine experience; preferred minimum 1-2 years
Ability to effectively build relationships with customers, peers, and leadership through clear and professional communication
A willingness to learn, and a high level of ownership for personal growth, accountability and initiative
Ability to work independently, with little or no day-to-day direction
The ability to embrace a flexible working schedule based on business needs
Continuous movement for 2-4 hours at a time, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle product and assist customers
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Perform physical activities such as stooping, bending, kneeling, squatting, and crouching to shine and clean shoes
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Benefits
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
Medical/vision/dental/life/disability insurance options
PTO accruals
Holidays
Company
Nordstrom
Nordstrom is an online fashion retailer that specializes in fashion, footwear, accessories, and beauty.
H1B Sponsorship
Nordstrom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (188)
2024 (231)
2023 (190)
2022 (311)
2021 (280)
2020 (208)
Funding
Current Stage
Public CompanyTotal Funding
$969.45MKey Investors
Ryan CohenEl Puerto de Liverpool
2024-12-23Acquired
2023-02-03Post Ipo Equity
2022-09-16Post Ipo Equity· $294.45M
Recent News
Digital Commerce 360
2025-12-31
2025-12-16
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