ZEISS Group · 1 day ago
Field Service Technician II
Montgomery, AL
Full-time
Onsite
Mid LevelZEISS Group has been a pioneer in science for over 177 years, focusing on innovation and technology for a sustainable future. The Field Service Technician II will be responsible for installing, repairing, troubleshooting, and servicing high-tech machines at customer locations while supporting R&D and production efforts.
HardwareManufacturingPhotography
Hiring Manager
Clara Cresswell
Responsibilities
Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations
Demonstrate customer service skills and knowledge with a high level of passion and dedication
Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude
Perform necessary administrative paperwork in a complete and accurate manner
Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment
Travel requirement is 90-100% within the service area, including international travel as needed
Perform installs on assigned products
Escalate challenges appropriately
Demonstrate the ability to service common machine accessories
Other duties as required
Qualification
Required
Maintain all Level I duties and responsibilities
Minimum, High School graduate, completed GED or equivalent
Or, Tech School, associate, or bachelor's degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like
Or, Training and experience from a Military Technical School
Prior experience working with hand tools and basic electrical test equipment
Microsoft operating system knowledge is required
Capable of unassisted physical lift of one article weighing up to 75 pounds
Able and willing to work minimum of 50 hours per work week. Regular + OT
Ability to work in an industrial production shop floor environment
Valid Driver License required
Excellent communication and customer service aptitude
Preferred
Previous experience installing and troubleshooting industrial electronics, machines, or computer systems
Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required
Company
ZEISS Group
Zeiss is a manufacturer of optical systems, industrial measurements, and medical devices.
Founded in 1846
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jörg Marzel
Global CISO
Norbert Gergely
Head of Data Architecture and Lifecycle
Recent News
2025-12-18
2025-12-18
2025-12-11
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