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NEOGOV · 1 day ago

HRA Operations Administrative Specialist

Brainerd, MN

Full-time

Onsite

Entry, Mid Level

$50K/yr - $60K/yr

2+ years exp

City of Brainerd is seeking an HRA Operations Administrative Specialist to provide administrative and project support to the Executive Director and Department Heads. The role involves managing grants, conducting research, analyzing data, and administering the Bring It Home Rental Assistance Program.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Assist with preparation and administration of grant-funded projects from beginning through completion

Prepare and maintain Excel spreadsheets, schedules, and monthly reporting to Minnesota Housing

Complete periodic training related to updated program guidelines, new agency initiatives, or other staff development topics

Conduct research, collect and analyze data to prepare reports and make sound recommendations to management team

Organize work, set priorities, and meet critical deadlines while managing multiple and changing projects

Assist with special projects, which may include planning and coordinating multiple presentations, disseminating information, planning and organizing special events, and overseeing progress

Administer the Bring It Home Rental Assistance Program and assist with monitoring the Bring It Home Rental Assistance Program budget

Perform all activities relating to in-unit NSPIRE housing inspections (initial, annually/biennially and as needed)

Process applications for placement on rental assistance program waiting lists, assign preferences to applicants, prepare denial letters, send notification letters, conduct briefings, maintain waiting lists

Perform all activities relating to intake, eligibility determinations, leasing, move-ins, interim rent changes, annual recertifications, rent calculation, rent reasonableness, repayment agreements, utility schedule, preparing and executing HAP Contracts, and processing rental assistance payments and utility reimbursement payments

Create and maintain files, develop and maintain a filing system for multiple files, and ensure file documentation is complete and files are audit-ready

Design, prepare, and edit the organization’s public relations materials, including but not limited to presentations, brochures, and websites

Other activities as directed

Qualification

Grant managementData analysisHousing inspection certificationMicrosoft Suite proficiencyProject managementCustomer serviceConflict resolutionAttention to detailOrganizational skillsCommunication skills

Required

Associate degree in related field plus two years' experience in an administrative position; or

Four years' combination of relevant education, training, and experience that meets the requirement to successfully accomplish the assigned duties and responsibilities as determined by the Executive Director

Ability to be certified in housing inspection certification (i.e. HQS, NSPIRE) and program specialist certification (i.e. Housing Choice Voucher Specialist, Public Housing Occupancy, Certified Occupancy Specialist, Affordable Housing Professional) within one year of employment, if not already in possession of certification from a nationally recognized training program

Moderate experience with windows-based software application

Possession of a valid driver's license

Proficiency with Microsoft Suite of programs

Ability to meet with applicants and tenants at their residences, and to physically inspect the residence

Ability to resolve conflicts and negotiate effectively

Knowledge of administrative practices, policies and procedures, excellent written and verbal communication skills

Knowledge of Data Privacy Laws, Fair Housing Laws, and regulations with ability to interpret and apply

Ability to organize, think critically, establish priorities, meet program guidelines and timelines and work independently with limited supervision

Ability to recognize discrepancies in program data and communications (attention to detail is critical)

Ability to perform mathematical functions with accuracy

Must have a strong customer service orientation, maintain a positive, professional attitude in always representing the proper image of the Authority

Must be self-motivated, have high energy and strong organization skills, and able to support cross-functional coordination in a fast-paced environment while possessing excellent judgment

Ability to understand and follow complex oral and written directions, interpret, explain and apply laws, regulations, policies and procedures

Ability to establish and maintain effective working relationships with staff and the public