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Ahold Delhaize USA · 1 day ago

Analyst III Vendor Support & Relations

Salisbury, NC

Full-time

Hybrid

Mid Level

3+ years exp

Ahold Delhaize USA is part of a global food retail company, and they are seeking an Analyst III for Vendor Support & Relations. This role involves collaborating with various departments to manage vendor relationships, resolve issues, and monitor vendor performance to ensure effective vendor management practices.

GroceryRetailSales

No H1B

Responsibilities

Act as a primary point of contact for vendors, researching & resolving all inquiries and concerns

Facilitate communication between internal teams and vendors to ensure smooth collaboration

Regularly assess vendor performance and provide feedback to both vendors and internal stakeholders

Assist in negotiations and contract renewals with vendors to achieve favorable terms and conditions

Monitor vendor compliance with established policies, regulations, and service level agreements (SLAs)

Assist in conducting vendor audits and risk assessments to identify potential areas for improvement

Gather and analyze vendor performance data, prepare reports for management and relevant teams

Track key performance indicators (KPIs) to evaluate the effectiveness of vendor management initiatives

Analyze data insights to identify areas of improvement and recommend appropriate action plans

Contribute to the continuous improvement of vendor management processes and workflows

Identify opportunities to enhance efficiency, cost-effectiveness, and overall vendor performance

Work closely with various internal departments such as Category, Supply Chain, Legal, and Finance to align vendor management strategies with broader organizational goals

Participate in vendor-related meetings, providing valuable insights and updates

Additional job duties may be assigned as needed to meet the needs of the business and support our Values

Qualification

Vendor managementProcurementAnalytical skillsEnd to End (E2E) P2PGrocery industry knowledgeExcel with MacrosCustomer serviceConflict managementInterpersonal skillsDetail-orientedCommunication skillsProblem-solvingTeam-oriented

Required

Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment

Bachelor's degree in business administration, Accounting, Supply Chain Management or related field or equivalent professional work experience

3-5 years previous experience in vendor management, procurement, or a similar role

Understanding of End to End (E2E) Procure to Pay (P2P) ecosystem with the ability to apply principles and standards

Extensive knowledge of vendor management strategies and grocery industry P2P practices

Understands theoretical professional concepts and can identify the root cause(s) of issues within the vendor management P2P framework

Demonstrated conflict management skills and enhanced knowledge of retail grocery industry and suppliers

Change and transformation capabilities using sound judgment and risk mitigation techniques

Strong analytical and problem-solving skills with ability to make recommendations based on interpretation of quantitative analysis

Strong Excel skills with the ability to work with Macros and Databases

Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with vendors and internal business partners

Excellent customer service skills to optimize ADUSA business reputation

Detail-oriented and well-organized, capable of managing multiple tasks and priorities simultaneously

Proficiency in using various software tools, including MS Office suite and vendor management platforms

Strong oral & written communication & presentation skills with keen ability to influence others toward a common goal

Ability to adapt to changing business needs and work well in a team-oriented environment

Extensive problem-solving capabilities with an end-to-end process mindset

Ability to work in a fast-paced environment and handle multiple priorities with aggressive deadlines

May require travel – typically 10-15%