Los Alamos National Laboratory · 1 day ago
Computing Systems Tec 4
Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. They are seeking a Computing Systems Tec 4 to provide dedicated desktop support services and perform system administration duties in a heterogeneous computing environment.
Security
Responsibilities
Installing, configuring, and troubleshooting desktop, workstations, and network issues in a heterogeneous environment
Recommending hardware and software solutions, including new acquisitions and upgrades
Interacting with senior internal and external personnel
Working on problems of diverse scope where analysis of data requires evaluation of identifiable factors
Providing technical solutions to complex problems
Providing assistance and knowledge to peers
Mentoring and train fellow team members in basic Windows system administration
Support of Microsoft Windows systems, virtual desktop infrastructures (VDI), point to point and diskless architectures such as VMWare Horizon based clients in classified environments
Supporting customers on both the unclassified and classified environments
Qualification
Required
Experience administering, troubleshooting, and resolving operating system, hardware, and application issues on Microsoft Windows and Mac OS X desktop administration
Experience utilizing a work ticket management system to distribute work, gather metrics, and efficiently respond to customer requests
Experience With Vulnerability Remediation And System Patching
Experience utilizing automated installation and configuration management tools
Demonstrated excellent customer service, exceptional work ethic and time management
Extensive experience interacting with customers and peers in a professional and responsive manner
Position requires a High School diploma or equivalency and 4-6 years directly related experience; or; an equivalent combination of education and experience directly related to the occupation. Technical Institute graduation or AA degree may be preferred
Preferred
Active DOE L or Q clearance, or equivalent, transferable clearance
Experience mentoring IT team members
Applicable vendor certification (Microsoft, VMware, NetApp, CompTIA A+, CCNA)
Benefits
PPO or High Deductible medical insurance with the same large nationwide network
Dental and vision insurance
Free basic life and disability insurance
Paid childbirth and parental leave
Award-winning 401(k) (6% matching plus 3.5% annually)
Learning opportunities and tuition assistance
Flexible schedules and time off (PTO and holidays)
Onsite gyms and wellness programs
Extensive relocation packages (outside a 50 mile radius)
Company
Los Alamos National Laboratory
Los Alamos National Laboratory, a multidisciplinary research institution engaged in strategic science on behalf of national security, is
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
US Department of EnergyU.S. Department of Homeland Security
2023-08-16Grant
2023-05-19Grant
2023-01-17Grant
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