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Boston Government Services, LLC (BGS) · 1 day ago

System Administrator II Lifecycle Hardware Replacement Support

Knoxville Metro

Full-time

Onsite

Mid, Senior Level

$90K/yr - $114K/yr

2+ years exp

Boston Government Services, LLC (BGS) is seeking a System Administrator II to support the Lifecycle Hardware Replacement program at the Y‑12 National Security Complex. This role provides hands-on lifecycle support for workstation hardware across secure DOE/NNSA facilities.

GovernmentSecurity

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Prepare, stage, and configure workstations and peripheral hardware for deployment

Transport, deploy, and install hardware across multiple Y‑12 facilities following established site procedures

Perform connectivity, imaging, and operational function tests before system hand‑over

Retrieve and process decommissioned equipment, ensuring proper documentation, tracking, and asset control

Execute work orders and lifecycle tasks in ServiceNow or equivalent work management tools

Maintain documentation in compliance with CNS and DOE quality assurance, information protection, and configuration control requirements

Support throughput requirements aligned with CNS’s high-volume deployment expectations (350+ workstations/month across the program)

Adhere to site security, training, Environmental Safety & Health (ES&H), and facility access protocols

Qualification

Windows workstation deploymentDesktop administrationIT hardware supportImaging toolsAsset management systemsServiceNowQuality/compliance-driven environmentsDOE QDOW TS clearanceCNS/Y-12 operational requirementsDocumentation discipline

Required

Associates or higher degree in a technical field and 2 to 5 years of related experience or high school diploma and 5 to 12 years of relevant experience in Windows workstation deployment, desktop administration, or IT hardware support

Experience with imaging tools, asset management systems, and ticketing/work order platforms

Ability to handle physical tasks including transporting and installing hardware across secure facilities

Strong documentation discipline and familiarity with quality/compliance-driven work environments

DOE Q or DOW TS clearance

Preferred

Experience supporting DOE, NNSA, or similarly regulated environments

Knowledge of ServiceNow, System Center Configuration Manager/Microsoft Endpoint Configuration Manager (SCCM/MECM), or automated imaging workflows

Familiarity with CNS/Y‑12 operational or security requirements

Benefits

Health

Dental

Vision

Life Insurance

Paid Vacation

401K

Long and Short-Term Disability

Company

Boston Government Services, LLC (BGS)

Boston Government Services, LLC (BGS) is an engineering, technology, and security firm providing mission-focused solutions for the clean energy, nuclear, and federal programs markets.

Founded in 2007

Oak Ridge, Tennessee, USA

201-500 employees