Southwest Convenience Stores, LLC (OXXO USA) ยท 1 day ago
Retail District Manager
Texarkana, AR
Full-time
Onsite
Senior Level
$65K/yr - $75K/yr
5+ years expSouthwest Convenience Stores, LLC (OXXO USA) is seeking a Retail District Manager to oversee the operations and performance of multiple retail stores within a designated geographic area. The role focuses on driving sales growth, ensuring operational excellence, and delivering an exceptional customer experience while leading and developing store managers and their teams.
Retail
Responsibilities
Manage and support multiple retail store locations to ensure consistent achievement of sales targets and operational goals
Coach and develop store managers and their teams through regular performance reviews, training, and leadership development
Conduct regular store visits to monitor compliance with company policies, merchandising standards, and customer service quality
Analyze sales reports, market data, and customer feedback to identify trends and implement corrective actions or growth strategies
Collaborate with cross-functional teams including marketing, inventory, and human resources to optimize store performance and resolve issues promptly
Qualification
Required
Bachelor's degree in Business Administration, Retail Management, or a related field
Minimum of 5 years of retail management experience, including at least 2 years in a multi-unit or district management role
Proven track record of meeting or exceeding sales targets and managing budgets
Strong leadership skills with experience in coaching and developing teams
Excellent communication and interpersonal skills
Experience working in a fast-paced retail environment with a focus on customer experience
Familiarity with retail management software and data analytics tools
Demonstrated ability to lead change management initiatives
Ability to work a minimum of 48 hours per week
Knowledge of inventory management and supply chain processes
Proficiency with retail management software and data analytics tools enhances the ability to monitor performance metrics and drive continuous improvement
Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays
Analytical skills are essential for interpreting sales data, market trends, and customer feedback to make informed decisions and strategic adjustments
Utilizes leadership and communication skills daily to motivate and guide store managers and their teams toward achieving sales and operational goals
Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks
Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines
Strong organizational skills help in managing multiple store locations, scheduling visits, and coordinating with various departments to ensure smooth operations
Problem-solving abilities are frequently applied to address challenges such as staffing issues, inventory discrepancies, or customer concerns
Will help and aid in the recruitment of potential candidates
Manage and resolve customer issues and conflicts in a professional manner
Must have a form of communication to be reached
Teach and role model customer service and suggestive selling techniques
Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards
Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked
Company
Southwest Convenience Stores, LLC (OXXO USA)
With over 24,000 stores across Latin America and now expanding into the U.S., OXXO has been a trusted name in convenience retail since 1978.
Founded in 1978Farmers Branch, Texas, US
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase