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FDH Aero · 1 day ago

Manager, Quality

Naugatuck, CT

Full-time

Onsite

Mid, Senior Level

$75K/yr - $90K/yr

FDH Aero is a trusted global supply chain partner for aerospace and defense companies, providing end-to-end supply chain solutions. The Manager, Quality will lead a dedicated quality team, ensuring adherence to industry standards and driving continuous improvement for manufacturing operations.

AerospaceIndustrialManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Site Quality Leadership: Serve as the facility’s Quality leader. Own quality strategy, objectives, and management review cadence. Lead, coach, and develop the site quality team; set objectives and run daily/weekly/monthly tier reviews. Ensure policy deployment and visual management across the floor

QMS Ownership (AS9100/ISO 9001): Maintain compliant and current procedures and improve documented processes, procedures, work instructions, and records. Ensure effective document change control (travelers, test methods, inspection plans), risk‑based thinking, and records traceability/ change management

Compliance & Audit Readiness: Plan and host third‑party certification audits, customer audits, and internal audits. Lead closure of nonconformities and preventive actions; track CAR/PAR effectiveness

Inspection & Test: Oversee incoming, in‑process, and final inspection for manufacturing operations. Ensure appropriate sampling plans, workmanship standards (e.g., IPC where applicable), test coverage, and traceability

Material Review & Disposition: Manage nonconforming product, rework/repair approvals, and quarantine controls. Own DMR/NCM processes; chair or support MRB per delegation. Ensure quarantine controls, rework/repair approvals, and reduction of customer escapes and internal PPM

Root Cause & Corrective Action (RCCA): Lead structured problem solving (5‑Why, Fishbone, 8D). Drive on‑time, effective containment and corrective actions; verify and validate outcomes

Customer Quality: Own customer complaint/return (RMA) investigation, trend analysis, and communications

Supplier Quality Interface: Collaborate with Supply Chain and Supplier Quality on incoming quality, supplier CARs, certifications/CoCs, counterfeit parts prevention (e.g., AS5553/AS6174), and supplier performance

Process & Product Validation: Ensure process qualifications, FAI/PPAP as required, capability studies (CP/CPK), DQR, and control plan adherence for critical characteristics

Measurement Systems & Calibration: Maintain asset register, 100% on-time calibration, and appropriate MSA where applicable, gage R&R

Data & Reporting: Own site quality dashboard (FPY, PPM, DPPM, CAR aging, audit findings, OTTR/OTD impacts, scrap/rework, RMA, COPQ, CA OTD). Utilize SPC and statistical methods to drive decisions

Continuous Improvement: Champion Lean/Six Sigma projects targeting flow, waste elimination, and mistake‑proofing; facilitate kaizens and 5S audits

Training & Culture: Build quality capability across the site (workmanship, ESD, FOD/FOE, inspection techniques, QMS awareness). Coach leaders and associates on right‑first‑time behaviors

Regulatory & Export Awareness: Ensure adherence to applicable regulatory, customer, and contractual requirements (e.g., ITAR/EAR awareness for controlled items, shelf‑life controls, storage conditions)

People Leadership: Recruit, develop, schedule, and performance‑manage a team of quality professionals across shifts; build succession and engagement

Qualification

AS9100/ISO 9001Quality Management SystemsContinuous ImprovementLean/Six SigmaData AnalysisMicrosoft OfficeInterpersonal SkillsProblem-SolvingTeam Leadership