Direct Client:: W2 Contract:: Need Lead Amazon Connect Developer (Full Stack) with CloudWatch, IAM & Python Exp.:: 100% Remote jobs in United States
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Synergy Technologies · 3 days ago

Direct Client:: W2 Contract:: Need Lead Amazon Connect Developer (Full Stack) with CloudWatch, IAM & Python Exp.:: 100% Remote

positionUnited States
timeContract
remoteRemote
seniorityLead/Staff

Synergy Technologies is seeking a Lead Amazon Connect Developer with a strong background in full stack development. The role involves designing and configuring Amazon Connect components, troubleshooting issues, and ensuring optimal performance of telephony systems.

Information TechnologySoftware
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H1B Sponsor Likelynote
Hiring Manager
Balaji K
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Responsibilities

Deep understanding of Amazon Connect architecture and core components
Experience designing and configuring Contact Flows, routing profiles, queues, and agent hierarchies
Knowledge of Amazon Connect telephony, call recording, call control, and real-time metrics
Strong analytical skills for diagnosing IVR issues, call failures, and platform errors
Ability to troubleshoot softphone issues, agent desktops, Lambda failures, and API timeouts
Experience with CloudWatch traces
Deep understanding of IAM roles, permissions, and least-privilege design
Familiarity with encryption (KMS) and other AWS services
Experience with JavaScript and Python

Qualification

Amazon Connect architectureContact Flows designCloudWatchIAM rolesPythonJavaScriptAnalytical skillsTroubleshooting

Required

Deep understanding of Amazon Connect architecture and core components
Experience designing and configuring Contact Flows, routing profiles, queues, and agent hierarchies
Knowledge of Amazon Connect telephony, call recording, call control, and real-time metrics
Strong analytical skills for diagnosing IVR issues, call failures, and platform errors
Ability to troubleshoot softphone issues, agent desktops, Lambda failures, and API timeouts
Experience with CloudWatch traces
Deep understanding of IAM roles, permissions, and least-privilege design
Familiarity with encryption (KMS) and other AWS services
Experience with JavaScript and Python

Company

Synergy Technologies

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Synergy Technologies is an IT services firm specializing in talent solutions.
dateFounded in 2006
location
Plantation, Florida, USA
people-size51-200 employees
web-link
https://synergytechs.net/

H1B Sponsorship

Synergy Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (25)
2023 (35)
2022 (13)
2021 (31)
2020 (73)

Funding

Current Stage
Growth Stage

Leadership Team

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Angela Kemp, SHRM-CP
Recruitment / Partner Manager
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Srikanth (Sri) Bollampally
Chief Operations Officer
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Recent News

Reseller News
How Synergy Technologies’ people-first approach is driving market opportunity
2023-05-04
Company data provided by crunchbase