Apply on Employer Site

Summit Health · 1 day ago

Patient Service Representative, Float - Pediatrics

West Orange, NJ

Full-time

Onsite

New Grad, Entry Level

$18.13/hr - $22.02/hr

Summit Health is a physician-led, patient-centric network dedicated to simplifying health care. The Patient Service Representative, Float - Pediatrics is responsible for greeting patients, managing patient flow, handling insurance verifications, scheduling appointments, and providing excellent customer service.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Greets visitors, patients, and families in a friendly professional manner and directs them appropriately

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families

Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette

Informs patients of delay in physician schedules, assists with patient comfort while delayed

Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule

Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections

Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Updates patient information including demographics, insurance, HIPAA forms and financial waivers

Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed.  Review Eligibility and Phone report

Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows

Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations

Completes referrals according to departmental guidelines and properly enters into the appropriate system

Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly

Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings

Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations

Demonstrates the ability to adequately follow downtime procedures

Other job duties as required

Qualification

Customer service skillsEHR experienceMedical office knowledgePractice Management SystemClerical dutiesBasic computer proficiencyEnglish communicationOrganizational skills

Required

High School Graduate or GED required

Ability to communicate in English, both orally and in writing

Must have excellent customer service skills

Must have the ability to organize and perform multiple tasks in a timely manner

Basic proficiency in computer use required

Preferred

Previous PSR experience preferred

Knowledge of medical office and terminology preferred

Previous experience with Standard Office Technology in a Window based environment preferred

Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred

Benefits

Medical

Dental

Life

Disability

Vision

FSA coverages

401k savings plan

Company

Summit Health

Summit Health helps patients with all of their primary care and specialty care needs.

Founded in 1919

1001-5000 employees

https://www.summithealth.com/

H1B Sponsorship

Summit Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2020 (2)