Gallagher · 1 day ago
Associate Client Service Manager
Denver, CO
Full-time
Onsite
Mid Level
$49K/yr - $74K/yr
3+ years expGallagher is a company dedicated to helping clients face risk with confidence through a client-centric suite of consulting tools. The Associate Client Service Manager is responsible for delivering high-quality service to internal and external clients, managing a group of accounts, and building relationships to enhance client satisfaction and retention.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
Deliver high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts
Manage an assigned group of accounts that vary in size and have relatively simple to moderately complex needs
Directly contribute to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to clients and prospects, achieving operating/margin targets, and fostering a culture of performance and continuous improvement
Successfully and profitably manage an assigned group of accounts
Build and solidify relationships with existing clients by providing exceptional ongoing care
In partnership with the Production team, take a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner
Secure existing business and drive the sale of additional services and lines of coverage
Cultivate relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers
Support one or more Producers and/or Account Executives and be the first line of contact when the Producer or Account Executive is not available
Coordinate appropriate resources to address the client's risk management needs
Qualification
Required
Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience
Producer's License
Proficiency in Microsoft Office
Appropriate licensing as required
Preferred
Previous insurance knowledge and experience managing client relationships
Solid financial acumen
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase