E.S. Kluft & Company · 2 days ago
Quality Manager
Grand Prairie, TX
Full-time
Onsite
Senior Level
7+ years expE.S. Kluft & Company is a leading manufacturer of luxurious high-quality mattresses located in Grand Prairie, Texas. They are seeking a Quality Manager who will be responsible for the entire Quality Management System, driving product excellence and continuous improvement, while ensuring customer satisfaction through robust processes and data-driven decisions.
E-CommerceFurnitureManufacturing
Responsibilities
Own, manage, and continuously improve the Plant's Quality Management System (QMS)
Develop and implement a comprehensive quality strategy focused on process control, from raw material (foam, springs, fabric) reception to finished goods
Lead and mentor the Quality team, including Supervisors and Inspectors, fostering a culture of accountability and excellence
Floor Time - 50% or greater
Analyze quality data (defect rates, returns, audit results) to identify trends, prioritize improvement projects, and report on key performance indicators (KPIs) to plant leadership
Utilize LEAN and Six Sigma methodologies as the primary driver for reducing process variation and improving product quality
Lead cross-functional root cause analysis and corrective action (CAR, 8Ds, A3, or CAPA) for critical quality issues, ensuring effective and sustainable solutions
Authorize, manage, and validate all quality control plans, work instructions, and inspection criteria for all processes
Serve as the primary site contact for all customer and third-party audits (e.g., regulatory, major retailers); prepare responses and ensure compliance
Establish and manage the First Article Inspection (FAI) process for new products and SKUs, ensuring a smooth production launch
Support golden samples, floor samples, and other assigned samples
Oversee the entire product testing program, including flammability (CFR 1633), foam durability (ASTM D3574), and other performance standards
Lead the non-conforming material process and collaborate with Supply Chain on vendor quality issues
Drive the standardization of quality practices and communication across all shifts
Responsible for the department's staffing, development, training, and employee relations
Plan, execute, and participate in Product and Process audits
Perform a daily mattress inspection audit and share the results with the relevant departments
Write and manage work instructions for quality inspection by process, from raw material receiving to finished goods
Develop continuous training and feedback on inspection and measurement methods
Monitor Quality supervisor and Quality inspectors’ productivity and provide constructive feedback and coaching
Responsible for staffing, training, and employee relations
Provide coverage in the absence of the Quality Supervisor and Quality Inspectors as needed
Ensure the calibration and maintenance of all test and measurement equipment
Other duties may be assigned as needed
Qualification
Required
Bachelor's degree in engineering, Manufacturing, or related discipline required
7+ years of progressive experience in Quality Management, Quality Engineering, or Process Engineering within a manufacturing environment
In-depth ability to understand urethane foam processes, innerspring systems, quilt assembly, and mattress construction
Expert knowledge of relevant test standards (16 CFR 1633, ASTM D3574, ASTM F1566)
Strong foundation of analytical, problem-solving, and critical thinking skills with expertise in statistical analysis
Demonstrated experience with all MS Office products, advanced proficiency in Excel for data mining and dashboard creation
Excellent verbal and written communication skills, with the ability to influence and lead at all levels of the organization
Use required PPE: Safety Glasses and Safety Vest
Lift up to 75 pounds as needed or more with team lifting (e.g., mattress cores, foam rolls)
Occasional standing, walking, bending, pushing, pulling, twisting, and reaching while on the production floor
Frequent and extended sitting and typing for administrative and reporting tasks
This position works out of the Texas plant and in a combination of an office setting and production floor setting
Minimal travel (5%) is required for this position or Travel not required
Preferred
Bedding, furniture, or textile experience strongly preferred
Six Sigma Green Belt desired; Black Belt certification is a significant plus
Proficiency in ERP systems (SAP preferred) for data analysis and quality module management
Benefits
Health, Vision, Dental, and Life Insurance
10 holidays
Vacation
Sick pay
401k employer match
Company
E.S. Kluft & Company
E. S. Kluft & Company is dedicated to creating & enduring quality products.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Goodshaw
Chief Financial Officer
Recent News
Furniture Today
2025-06-21
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