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State of Oregon · 1 day ago

Counselor Assistant (Administrative Specialist 1)

Tillamook | DHS

Full-time

Onsite

Entry Level

$3,705/mo - $5,066/mo

1+ years exp

The Oregon Department of Human Services is seeking a Counselor Assistant to join their team in Tillamook. This role involves providing essential support to counselors and ensuring quality service delivery to clients with disabilities.

AssociationGovernmentNon Profit

No H1B

Responsibilities

Support counselors in their role ensuring client services are being provided

Process records requests from multiple agencies in accordance with agency records policy and client’s privacy rights

Provide person centered direct support services to consumers with disabilities by assisting with completion of application forms, gathering information to assist in determining eligibility for VR services

Assist with scheduling/rescheduling evaluations

Routinely contact consumers by telephone, in writing and in person to provide follow-up services

Assist in the program’s case management system (ORCA), understanding of caseload management, budget and financial management

Complete exception requests/purchase orders with vendors and submit the required documentation to the Office of Contract and Procurement

Qualification

Records processingDatabase softwareTime managementOrganizational skillsCommunication skillsAdministrative supportClient follow-upBill paying

Required

Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data; OR

An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data; OR

An equivalent combination of education and experience

Proven experience utilizing time management, organization, and prioritization skills to meet deadlines

Experience communicating complex information verbally and in writing to people with diverse education, language, and cultural backgrounds through different platforms. (I.e., cell phone, email, in person)

Previous administrative experience to include managing a front desk, answering the phones, and providing administrative support to program staff

Experience with bill paying, reviewing invoices and reconciling reports with accuracy

Experience entering, updating and retrieving information in Database software in a timely and efficient manner

Must possess a valid driver's license and acceptable driving record

Preferred

Your resume (optional) and cover letter (optional) may be uploaded in the Resume/CV field on the online application

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials

Please include detailed work history that includes the month/year start date and month/year end date for each role/job

If applicable for college degrees, please clearly indicate if a degree has been completed when providing educational history (graduation dates are not required)

If you are selected as the final candidate and a degree is used to qualify you for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process

The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency