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Leverage IT Consulting · 1 week ago

Business Technology Consultant

Sacramento, CA

Full-time

Onsite

Senior Level

5+ years exp

Leverage IT Consulting is a regional IT management company specializing in providing professional IT services to small and medium-sized businesses. They are seeking a dynamic Business Technology Consultant to join their Client Success Team in Sacramento, where the role involves acting as a strategic IT advisor, aligning technology with business goals, and delivering high-quality consulting services.

Cloud ManagementCyber SecurityInformation TechnologyIT Management

Responsibilities

Client Advisement and Relationship Building: Portray the value of Leverage IT's services through first-class client service, build strong relationships, and become an expert in our branded services, Navigate Digital Transformation processes, and digital maturity advisory tools. Identify opportunities to sell Navigate services to prospects and clients

Strategic Planning and Consulting: Plan and execute annual consulting sessions, prepare Business Technology Best Practice Planning documents, create annual client IT budgets, and deliver Navigate Digital Transformation services, including advisory sessions, executive reports, project portfolio reviews, and strategic planning meetings

Technology Assessments and Best Practices: Conduct regular reviews of client systems to identify risks, improvement opportunities, and new technologies. Ensure adherence to industry networking best practices, coordinate asset rotation plans, and work with IT Best Practice Engineers to maintain optimal technology environments

Project and Vendor Management: Coordinate technology implementations, migrations, and multi-part projects with internal specialists and external resources. Recommend vendors (e.g., Ingram Micro, Dell, Cisco) and manage third-party solutions for timely, effective delivery

Budget and Opportunity Management: Balance advisement work within client budgets, spot upsell opportunities, deliver quotes and solutions tactfully, and handle contract renewals while optimizing underperforming accounts

Cybersecurity and Compliance: Advise on best practices and regulatory compliance (e.g., HIPAA, GDPR), collaborating with security experts

Process Optimization and Reporting: Use tools like ConnectWise Sell, Manage, Automate, Product Database; vCIO Toolbox; IT Glue; and Microsoft Productivity Suite (Excel, Word, PowerPoint) to streamline workflows, document work, record time, and deliver clear quarterly updates and executive reports

Daily Management: Organize priorities, balance high-priority tasks with immediate needs, and participate in client project reviews and meetings to ensure seamless service delivery. Meet billable consulting goals while fostering client growth and satisfaction

Qualification

IT infrastructureCybersecurityClient managementMSP toolsStrategic planningBudget managementCommunication skillsRelationship buildingProblem-solvingTime managementAdaptability

Required

Bachelor's degree in IT, Computer Science, Business Administration, or a related field (Master's or MBA is a plus)

5-7 years in IT management or consulting, with 3+ years in account management or client-facing roles (MSP experience preferred)

Proven track record of aligning IT with business goals, managing client journeys from onboarding to ongoing support, and identifying growth opportunities

Expertise in IT infrastructure (networks, servers, cloud platforms like Azure, AWS, Google Cloud), cybersecurity, compliance, and MSP tools (e.g., ConnectWise suite, vCIO Toolbox, IT Glue, MyITProcess, Microsoft Productivity Suite)

Familiarity with Leverage IT differentiators, best practices, and digital transformation services

Excellent communication skills for translating technical details to non-technical audiences

Strong relationship-building, negotiation, problem-solving, and time management abilities

Ability to juggle multiple clients in a fast-paced environment with a professional, proactive attitude

Strategic vision to craft IT roadmaps

Client-focused mindset to deliver measurable value

Business acumen to link technology to revenue and growth

Adaptability across industries and tasks