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HealthFitness · 1 day ago

Front Desk Staff (part-time)

Detroit, MI

Part-time

Onsite

New Grad, Entry Level

$13.50/hr - $15.50/hr

HealthFitness, a Trustmark company, is a leader in providing fitness solutions that engage people both on-site and online. They are seeking a part-time Front Desk Attendant to greet and assist customers, provide program information, and ensure high levels of customer service and satisfaction.

Health Wellness & Fitness

Responsibilities

Greeting, checking-in and assisting customers, provide program information services and membership information. Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution

Assist with all member service desk administration and processes, answer phones, and process membership enrollments. Collects membership fees and performs related recordkeeping

Participates in membership drives to acquire new participants and enroll new participants

Laundry and locker rooms services

Maintains and updates participant and facility policies as appropriate. Educate participants on policies and procedures

Participate in internal programs and special events

Opening and/or closing duties

Other duties as assigned

Qualification

Customer serviceCPR/AED certificationFirst Aid certificationMembership administrationCommunication skills

Required

Must be 18 years or older

Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required by start date