Illinois Holocaust Museum & Education Center · 1 day ago
Marketing and Creative Design Coordinator
Illinois Holocaust Museum & Education Center (IHMEC) honors Survivors and victims of the Holocaust by teaching universal lessons that combat hatred, prejudice, and indifference. The Marketing & Creative Design Coordinator will support the Museum's mission through branding, design, and promotion, focusing on visitor engagement and brand awareness.
Responsibilities
Design graphics for use in digital promotions (social, paid advertising, website, newsletter, etc.) as needed for Marketing activity, including supporting other Museum departments (educational programs, partner flyers, fundraising events, eblasts, etc.)
Design and execute printed collateral, including flyers, rack cards, maps, posters, banners, etc. for on-site and off-site promotion
Promote efforts for visitor engagement and memberships as one of the keepers of the Museum’s brand standards and identity, maintaining a consistent image and voice across communication channels
Contribute to development of advertising creative for traditional, digital, and other media, including Google AdWords and Google grants
Collaborate with external agencies and partner vendors including graphic designers, photographers, media planning agencies, print houses, etc
Assist in ideation and implementation of annual marketing strategy to support the Museum in reaching its strategic goals
Collaborate with Communications Manager on writing and designing weekly and monthly newsletters, maintaining an institutional email calendar. This role is also responsible for sending post-program thank-you notes, post-visit thank-you notes, and various other types of emails, including surveys and membership/donation appeals
Support other Museum departments with email outreach strategy and community partner development
Manage and maintain database of newsletter subscribers and survey respondents, evaluating outreach effectiveness
Serve as webmaster and create/update web posts & pages as business needs evolve, including exhibition landing pages, Survivor profiles, and high-traffic pages such as “plan your visit,” ticketing, etc
Respond to web inquiries or direct to appropriate members/s of staff
Support all Museum departments in publishing and updating department-specific web content
Send monthly e-renewal campaign to lapsed members
In concert with Development Team, aid the development & execution of membership appeals (direct mail, email, etc.)
Create digital communication toolkits for exhibitions and public programs. Toolkits include suggested language for social media posts and newsletters, PDF flyers, etc
Provide support to Communications Manager with social initiatives, collecting content at on/off-site programs as needed
Provide general support for the Marketing Team and other Museum initiatives
Other duties as assigned by Senior Vice President of Marketing, Communications, & Business Development or CEO
Qualification
Required
BS/BA in Marketing, Design, English, Business or other related field
3 to 5 years of Marketing experience
Strong creative and artistic vision with a background in marketing and design
Proficiency with Adobe Creative Suite (InDesign, Photoshop, Illustrator)
Proficiency with Microsoft Office Suite
Experience with email marketing platforms (i.e., Wordfly, Constant Contact or similar)
Experience with WordPress, knowledgeable about web publishing best practices
Preferred
Prior experience at a mission-driven nonprofit
Familiarity with Google Analytics
Prior experience in Museums
Familiarity with CRM
Benefits
Medical/vision/dental coverage
Paid time off
Retirement plan contributions
Other industry-leading benefits
Company
Illinois Holocaust Museum & Education Center
Illinois Holocaust Museum & Education Center honors the victims of the Illinois Holocaust Museum & Education Center honors the Survivors and victims of the Holocaust and transforms history into current, relevant, and universal lessons in humanity.
Funding
Current Stage
Early StageRecent News
Illinois Holocaust Museum & Education Center
2025-08-05
Chicago Tribune
2025-02-20
2025-01-15
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